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Patient Encounter Associate Jobs in Rochester, MN

Mayo Clinic

Medical Interpreter - Anuak

Rochester, MN

$25.87 - $38.05/hr

As we work together to put the needs of the patient first, we are also dedicated to our employees ... Document encounters within the Language Services dispatching system. Utilize on-line computer ...

Mayo Clinic

Medical Interpreter - Anuak

Rochester, MN · On-site

... patient satisfaction with the hospital. Monitor self-performance with regards to interpreting ... Document encounters within the Language Services dispatching system. Utilize on-line computer ...

Mayo Clinic

Medical Interpreter - Anuak

Rochester, MN · On-site

Document encounters within the Language Services dispatching system. Utilize on-line computer ... Associates or Bachelor degree preferred. * Familiar with diversity of various cultural and socio ...

Mayo Clinic

Medical Interpreter - Anuak

Rochester, MN · On-site

... patient satisfaction with the hospital. Monitor self-performance with regards to interpreting ... Document encounters within the Language Services dispatching system. Utilize on-line computer ...

Mayo Clinic

Outpatient CDI Specialist-Hybrid

Rochester, MN · Hybrid

$72K - $101K/yr

As we work together to put the needs of the patient first, we are also dedicated to our employees ... Requires a minimum of an Associate degree in a healthcare related program along with 3 years of ...

All JobsPatient Encounter Associate JobsPatient Encounter Associate Jobs in Rochester, MN

Patient Encounter Associate information

See Rochester, MN salary details

$12

$23

$31

How much do patient encounter associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for patient encounter associate in Rochester, MN is $23.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $28.85 per hour, depending on experience, location, and employer.

Is it hard to be a patient access representative?

Patient access representatives, including patient encounter associates, typically find the role manageable with strong communication and organizational skills. The job involves scheduling, verifying insurance, and assisting patients, often requiring attention to detail and familiarity with healthcare systems, but it generally does not require advanced technical skills or extensive experience.

What are the responsibilities of a patient care associate?

A patient encounter associate is responsible for greeting patients, verifying their information, scheduling appointments, and assisting healthcare providers with administrative tasks. They also may help with patient check-in and check-out, maintain records, and ensure a smooth patient experience, often using electronic health record (EHR) systems.

What is a Patient Encounter Associate?

A Patient Encounter Associate is a healthcare professional who supports administrative and clerical functions within medical facilities, such as hospitals or clinics. Their primary responsibilities include greeting and registering patients, verifying insurance information, managing patient records, and scheduling appointments. They act as a liaison between patients and medical staff to ensure a smooth and efficient patient experience. Patient Encounter Associates play a critical role in maintaining accurate documentation and providing excellent customer service in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a Patient Encounter Associate, and why are they important?

To thrive as a Patient Encounter Associate, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate degree. Familiarity with electronic medical record (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent interpersonal communication, customer service, and the ability to multitask make candidates stand out in this role. These skills and qualities ensure efficient patient intake, accurate recordkeeping, and a positive experience for both patients and healthcare teams.

What is the difference between Patient Encounter Associate vs Medical Receptionist?

AspectPatient Encounter AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, data entry, appointment scheduling, insurance verificationGreeting patients, scheduling appointments, answering phones, managing patient records

Both roles involve front-office patient interactions, but Patient Encounter Associates typically handle more clinical-related tasks like insurance verification and data entry, while Medical Receptionists focus on greeting patients and administrative support. The roles often overlap, but the Patient Encounter Associate may require additional healthcare-specific knowledge or certifications.

What is the role of a patient service associate?

A patient service associate is responsible for scheduling appointments, verifying patient information, managing patient records, and assisting with check-in and check-out processes. They often use electronic health record (EHR) systems and require strong communication and organizational skills to ensure smooth patient interactions and clinic operations.

What are some common challenges faced by Patient Encounter Associates, and how can they be managed?

Patient Encounter Associates often navigate high patient volumes, balancing administrative duties with providing excellent customer service. Managing multiple tasks—such as verifying patient information, scheduling appointments, and addressing patient inquiries—requires strong organizational and communication skills. Adapting quickly to changes in workflow and staying calm under pressure can help ensure a smooth patient experience. Building familiarity with electronic health record (EHR) systems and collaborating closely with clinical staff can also mitigate workflow challenges.

What is the most chill healthcare job?

A Patient Encounter Associate typically works in a calm environment, focusing on patient check-ins, scheduling, and administrative tasks. The role often involves minimal physical strain and regular hours, making it relatively low-stress compared to other healthcare positions. Good communication skills and attention to detail are important, but the job generally does not require advanced medical training or high-pressure situations.
What cities near Rochester, MN are hiring for Patient Encounter Associate jobs? Cities near Rochester, MN with the most Patient Encounter Associate job openings:
Patient Encounter Associate jobs near you
Medical Interpreter - Arabic - Supplemental

Medical Interpreter - Arabic - Supplemental

Mayo Clinic

Rochester, MN • On-site

Part-time

Posted 2 days ago

Mayo Clinic rating

7.9

Company rating: 7.9 out of 10

Based on 687 frontline employees who took The Breakroom Quiz

104th of 877 rated healthcare providers

Job description

Carry out the duties of the medical interpreter with focus on lesser acute appointments; may help with higher acuity appointments depending on business need.
Receives training and guidance form Medical interpreter II and Medical Interpreter III and Quality Assurance team.
Supports and helps Clinical teams in their duties and responsibilities to increase successful outcomes and patient satisfaction with the hospital. 
Monitor self-performance with regards to interpreting skills.
Help provide information on role and limitations of role to both patients and providers to contribute to a successful encounter. 
Utilizes terminology glossary created by Medical Interpreter III and Quality Assurance team.
Actively completes training and education developed by Medical Interpreter III and Quality Assurance team.
Document encounters within the Language Services dispatching system. Utilize on-line computer systems such as Outlook Express, some knowledge of Microsoft Suite is preferred, and usage of Epic as required.
May be asked to help with translations or reviews on ad hoc manner.
May be asked to help with on-call interpreting needs based on business need.
Job may be physically demanding.

This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position. 

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
  • Fluency in English and foreign language(s)at a Superior, Advanced High, Advance-Mid or Advanced-Low level according to ACTFL http://www.actfl.org/files/public/Guidelinesspeak.pdf. 

  • High School degree required.

Additional Qualifications:

  • High level of customer service and a positive approach.
  • Familiar with diversity of various cultural and socio-economic backgrounds.
  • Good interpersonal, organizational, and time-management skills.
  • Knowledge of computer systems.
  • Good analytical skills.
  • Associates or Bachelor degree preferred.
  • 1-2 years of experience as an interpreter and strong medical vocabulary (including vocabulary of medical specialties, to interpret for our medical specialties clinics) is preferred.

License/Certifications:

  • Certification through the Certification Commission for Healthcare Interpreters (CCHI) or The National Board of Certification for Medical Interpreters (NBCMI) is preferred. 
    • The CCHI exam includes an Associate Healthcare Interpreter (AHI) status or the Certified Healthcare Interpreter (CHI) status. 
    • Certification through the NBCMI includes the Certified Medical Interpreter (CMI) status, Qualified Medical Interpreter (QMI) status, or Screened Medical Interpreter (SMI) status. 

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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