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Patient Care Associate Jobs in Springfield, MA (NOW HIRING)

Massgeneralbrigham

Patient Care Associate

Northampton, MA · On-site

$18.43 - $25.63/hr

Job Summary Full Time and Part Time - Days and Nights available The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including ...

UMR

Associate Patient Care Coordinator

Glastonbury, CT · On-site

$16 - $29/hr

Associate Patient Care Coordinator Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the ...

UMR

Associate Patient Care Coordinator

Bloomfield, CT · On-site

$16 - $29/hr

Associate Patient Care Coordinator Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the ...

UMR

Associate Patient Care | , | Physicians

Bloomfield, CT · On-site

$16 - $29/hr

Associate Patient Care Coordinator ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Associate Patient Care Coordinator to join our team. The position ...

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All JobsPatient Care Associate JobsPatient Care Associate Jobs in Springfield, MA

Patient Care Associate information

See Springfield, MA salary details

$12

$23

$30

How much do patient care associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient care associate in Springfield, MA is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $28.27 per hour, depending on experience, location, and employer.

What is a patient care associate?

Patient Care Associates (PCAs) are healthcare professionals who assist nurses and other medical staff in providing basic care to patients in hospitals, clinics, or long-term care facilities. Their responsibilities often include helping patients with daily activities like bathing, dressing, feeding, and mobility. PCAs also monitor vital signs, report changes in patient conditions, and ensure a safe and clean environment. They play a critical role in supporting both patients and the healthcare team, fostering comfort and well-being during a patient’s stay.

What are the key skills and qualifications needed to thrive as a patient care associate?

To thrive as a Patient Care Associate, you need a solid understanding of basic patient care, vital sign monitoring, and infection control, often supported by a high school diploma and completion of a certified nursing assistant (CNA) program. Familiarity with electronic health record (EHR) systems and basic medical equipment is typically required. Strong communication, compassion, and teamwork skills help Patient Care Associates effectively support patients and collaborate with healthcare professionals. These abilities are crucial for delivering safe, high-quality patient care and maintaining efficient healthcare operations.

What are some of the common challenges patient care associates face when balancing patient needs with administrative tasks?

Patient Care Associates often find themselves juggling direct patient care responsibilities—such as assisting with daily living activities and monitoring vital signs—with necessary administrative duties like updating patient records and coordinating with nursing staff. Time management and prioritization are key challenges, especially during busy shifts or in understaffed situations. Effective communication and teamwork help ensure that patient needs are met promptly without compromising documentation and procedural accuracy. Developing strong organizational skills can make it easier to manage these demands and provide high-quality patient care.

What is the difference between Patient Care Associate vs Certified Nursing Assistant?

AspectPatient Care AssociateCertified Nursing Assistant
CertificationsTypically requires a Patient Care Technician or similar certificationRequires CNA certification
Work EnvironmentHospitals, clinics, long-term care facilitiesHospitals, nursing homes, long-term care facilities
Job DutiesAssisting with patient care, vital signs, basic proceduresBasic patient care, hygiene, vital signs, mobility assistance

Both roles involve direct patient care in healthcare settings and may require similar certifications. However, Patient Care Associates often have a broader scope of duties and may work in more diverse environments, while CNAs focus primarily on basic patient assistance and hygiene tasks.

What are the duties of a patient care associate?

A patient care associate (PCA) provides basic patient care under the supervision of nursing staff, including assisting with activities of daily living such as bathing, dressing, and feeding. They also monitor patient vital signs, help with mobility, and maintain a clean and safe environment, often using electronic health records and basic medical equipment. Strong communication skills and basic healthcare training are essential for this role.
More about Patient Care Associate jobs

What are the most commonly searched types of Patient Care jobs in Springfield, MA?

The most popular types of Patient Care jobs in Springfield, MA are:

What are popular job titles related to Patient Care Associate jobs in Springfield, MA?

For Patient Care Associate jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Patient Care Associate jobs?

Cities near Springfield, MA with the most Patient Care Associate job openings:

Patient Care Associate jobs near you
Infographic showing various Patient Care Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,532 per year, or $23.3 per hour.

Patient Care Associate

Massgeneralbrigham

Northampton, MA • On-site

$18.43 - $25.63/hr

Full-time, Part-time

Re-posted 29 days ago

Job description

Site: Cooley Dickinson Hospital, Inc.


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

Full Time and Part Time - Days and Nights available
The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required.
This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.
This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.


Qualifications

Qualifications, PCA, Certified (Salary Grade C25)

  • High school diploma or equivalent required
  • Current American Heart Association Basic Life Support (BLS) certification required
  • Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
  • Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.
  • Six (6) months to one (1) year nursing assistant experience required
  • One (1) to three (3) years secretarial experience preferred
  • Health care experience preferred
  • Ability to multi-task and handle stress crisis situations effectively required
  • Demonstrated knowledge of medical terminology required
  • Demonstrated typing skills and computer experience required
  • Demonstrated interpersonal, organizational, and oral and written communication skills required

Qualifications, PCA, Non-Certified (Salary Grade C24)

  • Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required
  • High school diploma or equivalent required
  • Current American Heart Association BLS certification required
  • Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
  • Health care experience preferred
  • Ability to multi-task and handle stress crisis situations effectively required
  • Demonstrated typing skills and computer experience required
  • Demonstrated interpersonal, organizational, and oral and written communication skills required
  • Ability to communicate effectively and follow written and/or oral instructions required
  • Demonstrated teamwork and collaboration skills and a professional demeanor required


Additional Job Details (if applicable)

Physical Requirements

  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


Remote Type

Onsite


Work Location

30 Locust Street


Pay Range

$18.43 - $25.63/Hourly


Grade

SC2C25


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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