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Patient Assistance Program Jobs in Philadelphia, PA

Patient Coordinator

Langhorne, PA · On-site

$16 - $21.50/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

Patient Coordinator

Philadelphia, PA

$17.25 - $23/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

Patient Coordinator

Philadelphia, PA · On-site

$17.25 - $23/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

Patient Coordinator

Limerick, PA · On-site

$16.25 - $21.75/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

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Patient Assistance Program information

See Philadelphia, PA salary details

$11

$22

$62

How much do patient assistance program jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for patient assistance program in Philadelphia, PA is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.59 per hour, depending on experience, location, and employer.

What is a patient assistance program?

A Patient Assistance Program (PAP) job involves helping patients access financial assistance for medications and healthcare services. Employees in this role work with pharmaceutical companies, healthcare providers, and patients to determine eligibility and assist with the application process. They may also provide guidance on insurance coverage, medication affordability, and alternative support programs. The goal is to ensure that patients receive the treatments they need without financial hardship.

What are the typical daily responsibilities of a patient assistance program role?

In a Patient Assistance Program position, your daily responsibilities typically include assessing patient eligibility for various assistance programs, guiding patients through application processes, and communicating with healthcare providers or insurance representatives as needed. You may also be responsible for maintaining accurate records, following up on application statuses, and handling sensitive patient information in compliance with privacy regulations. The role often involves collaborating closely with a multidisciplinary team to ensure patients receive the medications or services they need in a timely manner. This combination of administrative and patient-facing tasks makes the position both dynamic and rewarding, with a strong focus on making a direct positive impact on patient access to care.

What are the key skills and qualifications needed for a patient assistance program?

To thrive in a Patient Assistance Program role, you need a strong understanding of healthcare systems, insurance coverage, and program eligibility requirements, often supported by experience in patient services or social work. Familiarity with healthcare databases, CRM tools, and knowledge of regulatory guidelines such as HIPAA are commonly required. Exceptional interpersonal skills, problem-solving abilities, and attention to detail help professionals navigate complex situations and communicate effectively with patients and providers. These skills ensure timely and accurate support for patients seeking access to healthcare resources and medications.

What are popular job titles related to Patient Assistance Program jobs in Philadelphia, PA?

For Patient Assistance Program jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Patient Assistance Program jobs in Philadelphia, PA look for?

The top searched job categories for Patient Assistance Program jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Patient Assistance Program jobs?

Cities near Philadelphia, PA with the most Patient Assistance Program job openings:

Infographic showing various Patient Assistance Program job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,101 per year, or $22.2 per hour.

Counselor, Employee Assistance Program

Sellersville, PA

Part-time

Re-posted 6 days ago


Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

HOURS

  • Tuesday and Thursday 3:15 p.m. - 7:45 p.m.

OFFICE LOCATION: 311 N. Sumneytown Pike, Colmar, PA

The Employee Assistance Program (EAP) Counselor is a mental health Professional who provides confidential, short-term counseling and support to employees of contracted businesses. Contracted businesses provide EAP services to their employees with the goal of addressing issues before they affect work performance, improving productivity, and reducing absenteeism.

JOB DUTIES AND RESPONSIBILITIES:

  • Provide assessment, short-term counseling and counseling both in person and virtually and maintain all applicable documentation.

  • Conduct critical incident stress debriefing sessions.

  • Provide mediation sessions as requested by contracted companies.

  • Participate in planning, developing, and conducting training and professional development courses to contracted and non-contracted companies including live, recorded and virtual formats.

  • Conduct support groups and employee orientations.

  • Provide support with account management as requested by the program manager, including the development of referral sources.

  • Assist EAP team with marketing plan implementation through participation in business groups and marketing fairs and build relationships with community and business leaders.

  • Maintains confidentiality of all records handled within the Network/ Entity as well as the proper release of information.

  • Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements

  • Demonstrates/models the Network's PCRAFT values during interactions with all customers.

  • Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.

  • Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.

  • Complies with Network and departmental policies regarding attendance and dress code.

  • Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated. Participate in continuing education to stay current and expand knowledge in area relevant to population served.

PHYSICAL AND SENSORY REQUIREMENTS:

Must have ability to sit for up to 8 hours per day. Must have the ability to touch as it relates to feeling objects by touching with the skin, particularly that of fingertips. Must have the ability to hear as it relates to normal conversation, high frequency and low frequency hearing sounds. Must have the ability to see as it relates to general vision, near vision, color vision and peripheral vision.

EDUCATION:

Master's degree with major course work in social work, psychology, criminal justice, counseling or education. Licensure in Social Work or Professional Counseling preferred but not required.

TRAINING AND EXPERIENCE:

Experience providing counseling, mental health and drug and alcohol assessment and treatment, and crisis intervention.

    Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

    St. Luke's University Health Network is an Equal Opportunity Employer.