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Patient Access Service Representative Jobs in Rutland, VT

Aspen Dental

Associate Dentist

Rutland, VT · On-site

$250K - $300K/yr

... Service Organization (DSO). Our best-in-class learning and development training program ... Unlimited access to free continuing education (live and online) to keep your skills and knowledge ...

Aspen Dental

Associate Dentist

Rutland, VT

$250K - $300K/yr

... Service Organization (DSO). Our best-in-class learning and development training program ... Unlimited access to free continuing education (live and online) to keep your skills and knowledge ...

Aspen Dental

Associate Dentist

Rutland, VT

$250K - $300K/yr

... Service Organization (DSO). Our best-in-class learning and development training program ... Unlimited access to free continuing education (live and online) to keep your skills and knowledge ...

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Patient Access Service Representative information

See Rutland, VT salary details

$12

$19

$25

How much do patient access service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient access service representative in Rutland, VT is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.07 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What job categories do people searching Patient Access Service Representative jobs in Rutland, VT look for? The top searched job categories for Patient Access Service Representative jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Patient Access Service Representative jobs? Cities near Rutland, VT with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you

Advanced Practice Clinician (NP/CNM/PA)

Planned Parenthood of Northern New England

Rutland, VT • On-site

$72/hr

Other

Retirement, PTO

Re-posted 17 days ago

Job description

Advanced Practice Clinician (NP/CNM/PA)

Location: Rutland, VT

Hours: Part Time, 6 hours/week (Friday), Hourly (Non-Exempt)

Union Membership: This position is represented by AFT union in VT

Position Purpose: Advanced Practice Clinicians (APC) provide patient-centered, personalized health care to clients. APCs along with Health Center support staff create a safe, non judgmental environment for people of all genders to access high quality reproductive & sexual healthcare.

Your Day-To-Day Responsibilities:

  • Provides exceptional patient-centered care, in a manner that ensures compliance with current PPNNE efficiency and productivity standards.
  • Assesses patient's health status and prescribes appropriate contraceptive methods, treatments for GYN problems
  • Counsels/educates patients regarding general reproductive health care; all FDA-approved methods of birth control, including emergency contraception; pregnancy options including abortion, adoption as well as Gender Affirming Hormone Therapy
  • Provides health care that is culturally and linguistically appropriate to PPNNE patient populations.
  • Performs appropriate physical exams, with focus on the reproductive system, including standard initial and annual exams, and screening procedures
  • Refers patients to physicians and other health or social services as appropriate
  • Responsible for accurately coding for medical services provided, in support of the organization's overall revenue cycle.

Job Perks:

  • Work with a group of dedicated professionals
  • No late night or overnight hours
  • Paid Training for In-Demand Clinical Skills - We invest in your growth by covering training costs for essential clinical skills—training you'd typically pay for out of pocket.
  • Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
  • Gain experience with a trusted leader in affordable, high quality, health care
  • Experience using the Electronic Medical Records program EPIC
  • Make a Difference! - Make a direct impact on your community by providing patients with access to high quality & essential health care services

Compensation:

  • Pay Range - for this position is based on years of relevant work experience. Candidates with 0-5 years of experience can expect to earn between $45.46/hr - $50.20 per hour. As experience increases, so does the rate of pay, with candidates who have 17 or more years of direct experience earning up to $72 per hour.

Benefits:

  • Paid time off earned on accrual basis & Prorated holidays
  • 403b retirement account
  • Employee referral bonuses

Knowledge, Skills & Abilities:

  • Master's degree and completion of an accredited Nurse Practitioner or Physician Assistant program
  • Commitment to exceptional customer service and satisfaction
  • Commitment to a team orientation and willingness to participate in constant and ongoing feedback with colleagues
  • Flexibility, initiative, creative thinking, and a willingness to learn required.
  • Broad based clinical GYN knowledge and skills
  • Familiarity with and ability to comfortably discuss all services provided by PPNNE
  • Excellent counseling/teaching skills
  • Ability to relate to a broad range of people and communicate clearly, using tact, discretion and sensitivity with patients

Why Join PPNNE?

Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all.

Apply