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Patient Access Service Representative Jobs in Rhode Island

Cardiology

Patient Access Representative

Middletown, RI · On-site

$17.86 - $28.76/hr

Patient Access Representative Join Southcoast Health, where your future is as promising as the care ... Excellent customer service and interpersonal skills are required. * Good organizational skills and ...

Brown University Health

Patient Access Rep

Pawtucket, RI · On-site

$18.13 - $29.90/hr

Patient Access Representative The Patient Access Rep works as a member of a team assigned to ... services. Brown University Health employees are expected to successfully role model the ...

Brownhealth

Patient Access Rep

Pawtucket, RI · On-site

$18.13 - $29.90/hr

The Patient Access Rep works as a member of a team assigned to perform front deskfunctions, client registration and the collection of information necessary to ensure reimbursement for services. Brown ...

Lifespan

Patient Access Rep

Riverside, RI · On-site

$18.13 - $29.90/hr

The Patient Access Rep works as a member of a team assigned to perform front deskfunctions, client registration and the collection of information necessary to ensure reimbursement for services. Brown ...

Brown University Health

Patient Access Rep

Pawtucket, RI · On-site

$18.13 - $29.90/hr

The Patient Access Rep works as a member of a team assigned to perform front deskfunctions, client registration and the collection of information necessary to ensure reimbursement for services. Brown ...

Brown University Health

Patient Access Rep

Pawtucket, RI · On-site

$18.13 - $29.90/hr

The Patient Access Rep works as a member of a team assigned to perform front deskfunctions, client registration and the collection of information necessary to ensure reimbursement for services. Brown ...

Brownhealth

Patient Access Rep

Pawtucket, RI · On-site

$18.13 - $29.90/hr

The Patient Access Rep works as a member of a team assigned to perform front deskfunctions, client registration and the collection of information necessary to ensure reimbursement for services. Brown ...

Brown University Health

Patient Access Rep

Pawtucket, RI · On-site

$18.13 - $29.90/hr

The Patient Access Rep works as a member of a team assigned to perform front deskfunctions, client registration and the collection of information necessary to ensure reimbursement for services. Brown ...

Lifespan

Patient Access Rep

Pawtucket, RI · On-site

$18.13 - $29.90/hr

The Patient Access Rep works as a member of a team assigned to perform front deskfunctions, client registration and the collection of information necessary to ensure reimbursement for services. Brown ...

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All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Rhode Island

Patient Access Service Representative information

See Rhode Island salary details

$12

$18

$23

How much do patient access service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for patient access service representative in Rhode Island is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.72 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Rhode Island?

For Patient Access Service Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Rhode Island look for?

The top searched job categories for Patient Access Service Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Patient Access Service Representative jobs?

Cities in Rhode Island with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,797 per year, or $18.7 per hour.

Patient Access Representative

Yale New Haven Health

Westerly, RI • On-site

$17.50 - $22.25/hr

Other

Re-posted 25 days ago

Yale New Haven Health rating

7.3

Company rating: 7.3 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

303rd of 895 rated healthcare providers

Job description

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Patient Access Representative are usually the first people to meet/ greet patients. As the 'Face' of the hospital, it is critical that Patient Access Representative 1) present a welcoming and receptive demeanor to patients, visitors, and staff, and 2) insure that every patient registered for care is properly identified. Processes patient payments on accounts at cash window; handles inquiries from patients or their representatives at cash window and/or refers them to appropriate Patient Account Representatives; performs daily cash receipt deposit functions.
EEO/AA/Disability/Veteran
Responsibilities
  • 1. Quality
    • 1.1 Achieve and maintain a Department registration information completeness/accuracy of 95% as defined and measured on the individual work plan.
  • 2. Support customer satisfaction initiatives as defined in the annual individual work plan.
    • 2.1 External Customers (Patients, Families, Guests, Visitors):
  • 3. Finance
    • 3.1 Facilitate Time of Service (TOS) Collection as directed by Hospital and Department policy and procedures and meet all TOS standards as defined by the individual work plan.
  • 4. Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, and specific job-related hazards.
    • 4.1 All required safety education programs have been attended.
  • 5. Follows the hospital exposure control plans/bloodborne and airborne pathogens.
    • 5.1 Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment.
  • 6. Demonstrates respect and regard for the dignity of all patient, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
    • 6.1 Interacts with all of the above in a considerate, helpful, and courteous manner as observed by supervisor.

Qualifications
EDUCATION
High school diploma or G.E.D. required. B.S./ B.A. or A.A. degree, or some college preferred.
EXPERIENCE
Experience in a professional setting with customer service responsibility preferred.
LICENSURE
A.A.H.A.M. Certification as Certified Patient Accounts Technician (C.P.A.T.) preferred. Continuous demonstration of team orientation and customer focused behaviors.
YNHHS Requisition ID
173806

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