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Patient Access Associate Jobs in Prosper, TX (NOW HIRING)

Axena Health, Inc.

Patient Access Associate

Dallas, TX · On-site +1

$25 - $29/hr

The Patient Access Associate supports patients seeking insurance coverage for the Leva ® Pelvic Health System by assisting with prior authorization submissions, payer follow-ups, and early-stage ...

Axena Health, Inc.

Patient Access Associate

Dallas, TX · Remote

$25 - $29/hr

The Patient Access Associate supports patients seeking insurance coverage for the Leva Pelvic Health System by assisting with prior authorization submissions, payer follow-ups, and early-stage ...

Children's Health

Patient Access Specialist

Plano, TX · On-site

$16.50 - $22/hr

Responsible for the provision of routine patient access activity for ancillary, diagnostic ... Associates Degree preferred * High School Diploma or GED required LICENSES AND CERTIFICATIONS ...

Children's Health

Patient Access Specialist

Plano, TX · On-site

$16.50 - $22/hr

Responsible for the provision of routine patient access activity for ancillary, diagnostic ... Associates Degree preferred * High School Diploma or GED required LICENSES AND CERTIFICATIONS ...

New

Health Services

Patient Access Navigator

Wylie, TX · On-site

$17.80 - $24/hr

HSNT is seeking Patient Access Navigators who are passionate about helping others by providing care ... Education: Associates degree or equivalent experience. * Minimum 1-year previous full-time ...

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

Patient Access Specialist II Department:Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F ... Two-year Associate's degree or equivalent experience required LICENSES AND CERTIFICATIONS

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

Patient Access Specialist II Department:Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F ... Two-year Associate's degree or equivalent experience required LICENSES AND CERTIFICATIONS

Children's Health

Sr Patient Access Specialist

Dallas, TX · On-site

$17 - $22.75/hr

Sr Patient Access Specialist Department: Admitting Location: Dallas, TX Shift: M-F 8-16:30 Job Type ... Two-year Associate's degree or equivalent experience required LICENSES AND CERTIFICATIONS

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

Patient Access Specialist II Department: Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F ... Two-year Associate's degree or equivalent experience required LICENSES AND CERTIFICATIONS

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

Patient Access Specialist II Department: Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F ... Two-year Associate's degree or equivalent experience required LICENSES AND CERTIFICATIONS

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Prosper, TX

Patient Access Associate information

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How much do patient access associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient access associate in Prosper, TX is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.05 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Prosper, TX?

The most popular types of Patient Access jobs in Prosper, TX are:

What cities near Prosper, TX are hiring for Patient Access Associate jobs?

Cities near Prosper, TX with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Prosper, TX as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,944 per year, or $17.8 per hour.

Patient Access Associate

Axena Health, Inc.

Dallas, TX • On-site, Remote

$25 - $29/hr

Full-time

Posted 7 days ago

Job description

This is a remote role with the ability to work anywhere in the United States.
A brief introduction to the role:
The Patient Access Associate supports patients seeking insurance coverage for the Leva® Pelvic Health System by assisting with prior authorization submissions, payer follow-ups, and early-stage appeals. This role serves as an important operational support function within the Patient Access team and works closely with Intake Specialists, Patient Access Specialists, and external partners to ensure timely and accurate insurance submissions.
The Patient Access Associate is expected to manage the authorization process with both speed and strategic attention to detail. The role requires the ability to move cases efficiently through payer workflows while ensuring that submissions are complete, well-documented, and positioned to maximize the likelihood of approval.
The successful candidate will demonstrate strong organizational skills, effective communication with patients and payers, and the ability to navigate payer processes with urgency while maintaining a high level of accuracy and professionalism.
Responsibilities include:
  • Assist with preparation and submission of insurance prior authorization requests
  • Track authorization status through payer portals such as Availity and other payer systems
  • Conduct payer follow-up calls and document updates in a timely manner to prevent delays in authorization decisions
  • Support the rapid and effective movement of cases through the authorization process while ensuring documentation quality
  • Maintain accurate case documentation within Salesforce CRM and internal tracking systems
  • Coordinate with providers and internal teams to quickly obtain missing documentation needed for authorization approval
  • Communicate clearly with patients regarding authorization status and next steps to maintain engagement throughout the process
  • Prepare and submit authorization appeals after denials
  • Identify simple opportunities to strengthen authorization submissions based on payer requirements
  • Ensure all work is completed in compliance with HIPAA and company policies

Qualifications needed:
  • Remote work environment with a quiet and secure workspace
  • 1-3 years of healthcare administrative, patient access, or insurance verification experience
  • Experience with prior authorization workflows and payer requirements
  • Experience with Availity or other payer authorization portals preferred
  • Experience with Salesforce or similar CRM systems
  • Ability to manage cases with both urgency and accuracy
  • Strong written and verbal communication skills
  • Ability to work independently while contributing to a team-based environment

Compensation:
  • The anticipated hourly rate for this position is $25-$29 per hour, with the final rate determined based on factors such as experience and geographic location. Benefits and equity are also part of the role.

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