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Patient Access Associate Jobs in Dallas, TX (NOW HIRING)

Children's Health

Sr Patient Access Specialist

Dallas, TX · On-site

$17 - $22.75/hr

Job Title & Specialty Area: Sr Patient Access Specialist Department: Admitting Location: Dallas, TX ... Two-year Associate's degree or equivalent experience required LICENSES AND CERTIFICATIONS

Children's Health

Sr Patient Access Specialist

Dallas, TX · On-site

$17 - $22.75/hr

Sr Patient Access Specialist Department: Admitting Location: Dallas, TX Shift: M-F 8-16:30 Job Type ... Two-year Associate's degree or equivalent experience required LICENSES AND CERTIFICATIONS

New

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

Patient Access Specialist II Department:Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F ... Two-year Associate's degree or equivalent experience required LICENSES AND CERTIFICATIONS

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Patient Access Associate information

See Dallas, TX salary details

$13

$19

$23

How much do patient access associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient access associate in Dallas, TX is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Dallas, TX?

The most popular types of Patient Access jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Patient Access Associate jobs?

Cities near Dallas, TX with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,907 per year, or $19.2 per hour.

Patient Access Representative - PRN

Texas Health Resources

Arlington, TX • On-site

$15.50 - $19.75/hr

Per diem

Medical, Retirement

Posted 3 days ago

New

Texas Health Resources rating

7.8

Company rating: 7.8 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers

Job description

Patient Access Representative - PRN

Bring your passion to Texas Health so we are Better Together

Work location: Texas Health Fort Worth Klabzuba Tower, 1300 West Terrell Avenue, Fort Worth, TX 76104

Work hours: PRN (As needed), 8:30am to 5:00pm. 

Department Highlights:

                            Facilitate access to health services for underserved community members

                            Role is connected to system changes to address social determinants of health

                            Empowered to be a servant leader in Community Health

Here's What You Need:

                            High School Diploma or equivalent (required)

                            1 year of customer service experience (required)  

                            CHAA - Certified Healthcare Access Associate (Upon Hire Preferred)

                            CPI - Crisis Prevention Intervention Training (required within 90 days)

Here's What You Will Do:

                            Welcome patients and visitors in person and over the phone using professional, compassionate communication that includes greeting, introduction, clear explanation of processes, expected timeframes, and gratitude.

                            Accurately identify and register patients for Mobile Health visits, ensuring complete and compliant documentation within the Electronic Health Record (EHR).

                            Collect and verify demographic, medical, and insurance information, ensuring all required forms and consents are obtained and uploaded appropriately.

                            Verify insurance coverage and eligibility, obtain necessary authorizations, and communicate coverage details or out-of-network implications to patients.

                            Provide exceptional customer service by proactively addressing patient needs, concerns, and questions throughout the registration process.

                            Maintain patient confidentiality and adhere to HIPAA and departmental privacy standards at all times.

                            Participate in quality improvement initiatives, staff meetings, and ongoing professional development opportunities.

                            Demonstrate consistent reliability, punctuality, and readiness to adapt to site and schedule changes.

Additional perks of being a Texas Health Patient Access Representative

                  Benefits include 401k, Employee Assistance Program (EAP), Discount Programs, as well as other benefits. 

                  Delivery of high-quality patient care 

                  Strong Unit Based Council (UBC). 

                  A supportive, team environment with outstanding opportunities for growth. 

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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About Texas Health Resources

Sourced by ZipRecruiter

Texas Health Resources is a major player in the healthcare industry, located in Arlington, TX, US. With its roots dating back to 1922, and an amalgamation of multiple area hospitals in 1982, the organization has since evolved into one of the largest faith-based, nonprofit health systems in the United States, taking care and improving the health of people in the communities it serves. Staying aligned with its aim to enhance public health, the company's core services encompass a wide range of medical treatments, general wellness programs, fitness, and rehabilitation, continually expanding its healthcare infrastructure, and establishing collaborations for advanced medical research.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Arlington, TX, US

Year founded

1997

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