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Patient Access Associate Jobs in Coventry, RI (NOW HIRING)

Kent Hospital

Patient Access Associate

Warwick, RI

Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at ...

Kent Hospital

Patient Access Associate

Warwick, RI · On-site

Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at ...

Kent Hospital

Patient Access Associate

Warwick, RI · On-site

Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at ...

Care New England

Patient Access Associate

Warwick, RI · On-site

Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at ...

Kent Hospital

Patient Access Associate

Warwick, RI · On-site

Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at ...

Care New England

Patient Access Associate

Warwick, RI · On-site

Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at ...

Care New England

Patient Access Associate

Warwick, RI · On-site

Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at ...

Care New England

Patient Access Associate

Warwick, RI · On-site

Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at ...

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Patient Access Associate information

See Coventry, RI salary details

$13

$18

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How much do patient access associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient access associate in Coventry, RI is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.30 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What cities near Coventry, RI are hiring for Patient Access Associate jobs?

Cities near Coventry, RI with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Coventry, RI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,304 per year, or $18.9 per hour.

Patient Access Associate

Care New England Health System

Providence, RI • On-site

Part-time

Posted 11 days ago

Care New England Health System rating

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

345th of 893 rated healthcare providers

Job description

Job Summary
The Patient Access Associate receives, processes, and registers patients entering the hospital for most outpatient and inpatient services. Requests and accurately records required patient demographic, physician and insurance related information. Secures pre-registration patient data for Diagnostic Imaging
Services as well as all direct admissions to the hospital. Completes preliminary registration and admission related paperwork. Coordinates and assigns room and bed accommodations. Provides clerical support to the department as needed, and performs other job-related tasks as directed.
Duties & Responsibilities
Registers patients entering the hospital for most outpatient and inpatient services, including pre-registrations for Diagnostic Imaging Services as well as direct admits to the hospital.
Completes all necessary forms and procedures for registration/admission process.
Obtains patient financial information to ensure proper payment of hospital service provided.
Assigns bed and room accommodations.
Provides clerical support to the department as needed.
Protects and preserves patient rights to confidentiality.
Participates in functions to achieve overall department goals and objectives.
Performs other job-related duties as required or directed.
Requirements
High School diploma required; Associates degree preferred or at least two years equivalent experience in a health care environment. Knowledge of third party payers preferred. Excellent typing skills and ability to operate standard office equipment necessary. Must have excellent interpersonal and communications skills and be proficient in the English language. Knowledge of medical terminology, word processing, statistical tools such as Lotus 1-2-3 and other computer applications preferred.
INTERNAL POSTING PERIOD: 8/12/2026 - 8/21/2026
About Us
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation's top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

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