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Patient Access Associate Jobs in Puerto Rico (NOW HIRING)

Alivia Health

PR · On-site

Join Our Team as a Patient Assistance Program Coordinator! We're looking for a dedicated ... ensuring access to essential medications regardless of patients' financial limitations. Key ...

MPOWERHealth

PR

Imagine being in the operating room when it matters most -- helping surgeons protect a patient ... Access to MPOWERHealth University This position is estimated to begin in October 2026.

MPOWERHealth

PR · On-site

  • Medical

  • Retirement

  • PTO

Imagine being in the operating room when it matters most - helping surgeons protect a patient ... Access to MPOWERHealth University This position is estimated to begin in October 2026.

Encompass Health

Case Manager

Manati, PR

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage resources, coordinate patient care from admission to post-discharge, and oversee ... From day one, you will have access to: * Affordable medical, dental, and vision plans for both ...

Encompass Health

Case Manager

Manati, PR · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage resources, coordinate patient care from admission to post-discharge, and oversee ... From day one, you will have access to: * Affordable medical, dental, and vision plans for both ...

IQVIA

CRA 2/Senior CRA 1

San Juan, PR

$76K - $175K/yr

Minimum of 1.5 years of on-site monitoring experience as a Clinical Research Associate. * Fluency ... patient outcomes. * Work alongside experienced, collaborative, and mission-driven teams. * Access ...

IQVIA, Inc.

CRA 2/Senior CRA 1

San Juan, PR · On-site

$76K - $175K/yr

Minimum of 1.5 years of on-site monitoring experience as a Clinical Research Associate. * Fluency ... patient outcomes. * Work alongside experienced, collaborative, and mission-driven teams. * Access ...

IQVIA

CRA 2/Senior CRA 1

San Juan, PR · On-site

$76K - $175K/yr

Minimum of 1.5 years of on-site monitoring experience as a Clinical Research Associate. * Fluency ... patient outcomes. * Work alongside experienced, collaborative, and mission-driven teams. * Access ...

Essilor

LensCrafters - EyeCare Advisor

Ponce, PR · On-site

  • Medical

  • Retirement

  • PTO

Eye health is critical to everyone's personal well-being, and easy in-store access to LensCrafters ... Attentive to details; reviews prescriptions and/or patient information carefully; identifies ...

EssilorLuxottica

LensCrafters - EyeCare Advisor

Ponce, PR · On-site

  • Medical

  • Retirement

  • PTO

Eye health is critical to everyone's personal well-being, and easy in-store access to LensCrafters ... Attentive to details; reviews prescriptions and/or patient information carefully; identifies ...

DaVita

Regional Home Manager

Cabo Rojo, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will directly impact patient care as the trusted front-line leader in an outpatient clinic ... Associate's degree required Preferred Qualifications (a.k.a. nice-to-haves): * Two-four years of ...

DaVita

Facility Administrator

Mayaguez, PR · On-site

$89K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will directly impact patient care as the trusted front-line leader in an outpatient clinic ... Associates degree preferred, unless required by state or local laws; Bachelor's degree in related ...

New

DaVita

Facility Administrator

Lajas, PR · On-site

$96K - $151K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will directly impact patient care as the trusted front-line leader in an outpatient clinic ... Associates degree preferred, unless required by state or local laws; Bachelor's degree in related ...

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Patient Access Associate information

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Puerto Rico?

The most popular types of Patient Access jobs in Puerto Rico are:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 23% Part Time, 2% Temporary, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Patient Assistance Program Associate

Alivia Health

PR • On-site

Full-time

Posted 14 days ago

Job description

Join Our Team as a Patient Assistance Program Coordinator!
We’re looking for a dedicated professional to serve as a key liaison between patients, healthcare providers, and foundations, ensuring access to essential medications regardless of patients’ financial limitations.

Key Requirements:
✔ Proficiency in English
✔ Previous experience in customer service

Main Responsibilities:
???? Coordinate assistance for patients with high copays or financial constraints
???? Process applications for pharmaceutical manufacturer assistance programs
???? Maintain frequent communication with physicians, patients, and pharmacy staff
???? Educate and guide on program eligibility and application requirements
???? Accurately document and track each case using the CPR+ platform

Be part of a mission-driven team making a real impact by helping patients access the treatment they need. Your expertise and compassion can make a difference!


**EEOC F/M/D/V**