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Patient Access Associate Jobs in Connecticut (NOW HIRING)

Trinityhealth

Manager of Patient Access

Hartford, CT · On-site

... onsite Patient Access operations, maximizing patient throughput while gathering appropriate ... Manage regular ongoing performance feedback cycle, performs associate evaluations, and reviews and ...

Trinity Health

Manager of Patient Access

Hartford, CT · On-site

... onsite Patient Access operations, maximizing patient throughput while gathering appropriate ... Manage regular ongoing performance feedback cycle, performs associate evaluations, and reviews and ...

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Patient Access Associate information

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$13

$18

$22

How much do patient access associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient access associate in Connecticut is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.82 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Connecticut?

The most popular types of Patient Access jobs in Connecticut are:

What cities in Connecticut are hiring for Patient Access Associate jobs?

Cities in Connecticut with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,376 per year, or $18.4 per hour.

Patient Access / Registration

Trinityhealth

Hartford, CT • On-site

Full-time

Medical

Re-posted 3 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Employment Type:Full timeShift:Day ShiftDescription:TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P
Includes time training in Springfield, MA

Position Purpose

Patient registration, collection of copayments and collecting all patient demographic information. Processes include obtaining accurate demographic, insurance and patient liability information.

What you will do

  • Responsible for the pre-registration process of patient admissions

  • Obtain approvals and payments on site

  • Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling

  • Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Minimum Qualifications

  • High School diploma or equivalent

  • Knowledge of medical terminology and medical insurances

  • Patient access hospital experience strongly preferred

Position Highlights and Benefits

  • Monday thru Friday 40 hrs. 8 hour shifts, rotating within 4:45am-4pm primarily for early hours in surgical sites

  • TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA

  • Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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