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Parttime Sportsbook Jobs in Iowa (NOW HIRING)

Parttime Sportsbook information

What is the difference between Parttime Sportsbook vs Parttime Sportsbook Agent?

AspectParttime SportsbookParttime Sportsbook Agent
CredentialsBasic knowledge of sports betting, sometimes requires certificationCustomer service skills, knowledge of betting platforms, sometimes certification
Work EnvironmentOnline or physical sportsbook locations, flexible hoursCustomer support centers, online chat, or phone support
Industry UsageUsed by sportsbooks to describe the role of part-time betting operationsRefers to individuals assisting customers with bets and account issues

In summary, a Parttime Sportsbook typically refers to the overall role or position within a sportsbook, while a Parttime Sportsbook Agent is an individual who directly interacts with customers, assisting with bets and account management. Both roles require knowledge of sports betting, but the agent role emphasizes customer service skills.

What job categories do people searching Parttime Sportsbook jobs in Iowa look for?

The top searched job categories for Parttime Sportsbook jobs in Iowa are:

Lead Cashier - Sportsbook

Riverside Casino & Golf Resort

Muscatine, IA • On-site

$16.50/hr

Full-time, Part-time

PTO

Posted 7 days ago


Riverside Casino & Golf Resort rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

159th of 164 rated casinos


Job description

The Sportsbook Lead Cashier is responsible for verifying tickets, issuing tickets, cashing out tickets, and maintaining the general operation of the sports wagering area. As a Lead Cashier, in absence of a manager/supervisor oversees daily operations of the Sportsbook area and provides oversight/direction as appropriate to Sportsbook Cashiers. Effectively handles guest concerns, to include those escalated from the Sportsbook Cashier. At the end of each shift, will be responsible for reconciling the assigned cash drawer.

Schedule: Part-Time to include: Days, Evenings, Overnights, Weekends & Holidays

Salary: $16.50/hr + Tips (including premium pay) with 20 hours of Paid Time Off upon hire

Essential Functions:

  • Provide exceptional guest service to all customers.

  • Process wager requests from guests and input them into the wagering system

  • Pays all winning bets according to proper odds to ensure that winning players receive accurate payments

  • Provides oversight to daily Sportsbook operations, to include direction as needed to the Sportsbook Cashiers.

  • Accountable for assigned Cashier Bank and reconcile at the end of the shift.

  • Handle a large volume of money efficiently and accurately.

  • Accurately record and update the MTL for Cash In and Cash Out transaction.

  • Obtain required documentation from guests when they reach CTR level.

  • Responsible for being a subject matter expert on all Sportsbook wagering options and using this expertise to educate our guests on all the various wagering options.

  • Be aware of any unusual or suspicious betting habits and report promptly to a supervisor.

  • Manage and effectively resolve guest issues/complaints, to include responsibility for handling escalated issues/complaints from the Cashier.

  • Maintain and update betting boards for guests to view.

  • Responsible for accurate processing of voided transactions

  • Must follow all Elite Sportsbook Policies and Procedures.

  • Must attend required training including BSA/AML compliance.

  • Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.

  • Performs other duties as assigned.

Required:

  • High school Diploma or GED
  • Demonstrated knowledge of sports betting lines, odds and betting options
  • Minimum of 12 months prior experience utilizing computer systems to perform work
  • Demonstrated ability communicate effectively with guests
  • Minimum of 6 months of prior cash handling experience, preferable in a high-volume setting.
  • Demonstrated ability to perform basic mathematical calculations
  • Minimum age requirement of 18 to work on gaming floor and the sports wagering area.
  • Must be available to work nights, weekends and holidays
  • Preferred: Prior work experience in the Sportsbook or related sports industry.

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