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Parttime Country Inn Suites Jobs in Ohio (NOW HIRING)

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Parttime Country Inn Suites information

What is the difference between Parttime Country Inn Suites vs Parttime Hotel Front Desk Agent?

AspectParttime Country Inn SuitesParttime Hotel Front Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma; customer service skills; hospitality experience beneficial
Work EnvironmentHotel lobby, guest rooms, common areasFront desk, reception area, hotel lobby
Employer & IndustryHospitality, hotel industryHospitality, hotel industry
Common Search/ComparisonParttime Country Inn Suites vs Parttime Hotel Front Desk Agent

Both roles involve guest interaction and customer service in a hotel setting. The main difference is that "Parttime Country Inn Suites" refers to employment at a specific hotel chain, while "Parttime Hotel Front Desk Agent" describes the job function across various hotels. The responsibilities, credentials, and work environment are similar, making them often compared by job seekers in the hospitality industry.

What are popular job titles related to Parttime Country Inn Suites jobs in Ohio?

For Parttime Country Inn Suites jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Parttime Country Inn Suites jobs?

Cities in Ohio with the most Parttime Country Inn Suites job openings:

Fairfield Inn By Marriott Hotel Front Desk Agent Part Time

Fairfield Inn & Suites Hilliard West Columbus

Columbus, OH โ€ข On-site

$15 - $16/hr

Part-time

PTO

Re-posted 14 days ago


Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Paid time off
  • Signing bonus

Thank you for your interest in our Hotel Front Desk associate position. This position is morning shift and evening shift. We are looking for someone who can commit to 2-3 days per week including weekends and weekdays.
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.