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Parts Counter Jobs in Decatur, AL (NOW HIRING)

TriGreen Equipment

Parts Salesperson

Huntsville, AL · On-site

Records sales and/or counter transactions. * Assist in keeping parts department clean and orderly. * Supplies Service Technicians with parts as required. * Maintains the retail sales floor and ...

TriGreen Equipment

Parts Salesperson

Cullman, AL · On-site

Records sales and/or counter transactions. * Assist in keeping parts department clean and orderly. * Supplies Service Technicians with parts as required. * Maintains the retail sales floor and ...

Thompson Tractor Co., Inc.

Counter Clerk

Tanner, AL

Position Summary The Counter Clerk is responsible for creating customer and internal orders ... Accurately process and complete parts orders with minimal supervision * Assemble hydraulic hoses ...

Thompson Tractor

Counter Clerk

Tanner, AL · On-site

Position Summary The Counter Clerk is responsible for creating customer and internal orders ... Accurately process and complete parts orders with minimal supervision * Assemble hydraulic hoses ...

Pick Your Part

Retail Counter Sales

Huntsville, AL

$19K - $23K/yr

Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site. * Sales: Actively manage the front counter area, processing cash and ...

Pick Your Part

Retail Counter Sales

Huntsville, AL · On-site

$19K - $23K/yr

Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site. * Sales: Actively manage the front counter area, processing cash and ...

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All JobsParts Counter JobsParts Counter Jobs in Decatur, AL

Parts Counter information

See Decatur, AL salary details

$9

$17

$25

How much do parts counter jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for parts counter in Decatur, AL is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a parts counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What is a parts counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What are some common challenges faced by parts counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

How do you become a parts counter?

To become a parts counter, candidates typically need a high school diploma or equivalent and should have good customer service and communication skills. Experience with automotive or industrial parts, familiarity with inventory management systems, and basic computer skills are often preferred. Some employers may offer on-the-job training for specific tools and procedures.

Is a parts counter job stressful?

A parts counter job can be moderately stressful due to fast-paced environments, customer interactions, and inventory management responsibilities. Success often depends on organizational skills, product knowledge, and the ability to handle customer inquiries efficiently.
What cities near Decatur, AL are hiring for Parts Counter jobs? Cities near Decatur, AL with the most Parts Counter job openings:
Parts Counter jobs near you
Infographic showing various Parts Counter job openings in Decatur, AL as of July 2026, with employment types broken down into 1% Internship, 72% Full Time, and 27% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,108 per year, or $17.4 per hour.

Parts Counter Specialist - Excellent Benefits & No Weekends

Mechanics & Body Shops Marketplace

Huntsville, AL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Do you think all dealerships are the same. Think again. While many dealerships are corporate owned with a primary focus on profits, our focus is on people: our customers and our employees.

This is the core value that has driven us for many generations and the reason why we have raving reviews on social media and why our employees love to work here. "Take care of customers and employees, and money will take care of itself". This is one of our key mottos and why we have been vetted and have earned the Mechanics Marketplace Best Workplace badge of excellence.

We are a family-owned Lincoln and Ford dealership and we have been in business for over 60 years. We are looking for a Parts Counter Specialist to join our team. If you want to work in a family friendly business 5 days a week and you want to start a rewarding career, we'd love to meet with you and show you around.

Benefits for Automotive Parts Counter Specialist Base pay DOE + Lucrative commission Excellent health insurance benefits 401K Savings plan with employer matching (That's free tax deferred money!). Paid vacation that increases with tenure Paid holidays Employee discount Monday to Friday 8AM to 5PM schedule - No weekends. A place you can call home.

Responsibilities of Automotive Parts Counter Specialist Oversee the parts sales process from start to finish. Communicate with staff and customers in a friendly and professional manner. Converse effectively/efficiently regarding customer parts status.

Read and understand the parts catalog when looking up and speaking to specific parts. Answer phone calls, provide price quotes and other information to customers. Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.

Provide high level service to both internal and external customers. Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

Locate out-of-stock parts from outside source and submit an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receive payment from retail customers or obtains credit authorization.

Qualifications of Automotive Parts Counter Specialist A great positive attitude, dealership parts counter experience, and a willingness to learn and advance your career.

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