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Parts Counter Jobs in Rhode Island (NOW HIRING)

BMW of Newport

Parts Counter

Johnston, RI · On-site

Busy Honda dealership looking for an experienced parts counter person. We offer competitive wages, paid time off, 401K and medical. CDK experience helpful, but not necessary.Reports to the Parts ...

BMW of Newport

Parts Counter

Johnston, RI · On-site

Busy Honda dealership looking for an experienced parts counter person. We offer competitive wages, paid time off, 401K and medical. CDK experience helpful, but not necessary.Reports to the Parts ...

Tasca Automotive Group

Parts Counter Person

Cranston, RI · On-site

$18 - $20/hr

Looking for a Parts counter person. Knowledge of CDK is beneficial. The candidate that we are looking for is someone who is hard working and able to excel in a team atmosphere. If you are motivated ...

The Pete Store

Parts Counter Sales

Johnston, RI · On-site

Benefits Affordable employee health Insurance (medical, dental, vision) 401K with company match Paid holiday and vacation Commission programs Summary Sells parts to all customers, over the counter ...

Hyundai Motor America

Parts Counterperson

Johnston, RI · On-site

$18 - $22/hr

... keep inventory area, parts counter and retail area/displays clean and orderly. Education High School Experience 1-3 years Additional Information We are looking for a hardworking, dependable ...

Grieco Automotive Group

Parts Department Driver

Johnston, RI · On-site

$15.75 - $19.25/hr

Communicate with the with the parts manager, wholesale representative, inventory control administrator, parts counter people or shipping and receiving clerk before leaving to coordinate any last ...

Grieco Automotive Group

Parts Department Driver

Johnston, RI · On-site

$15.75 - $19.25/hr

Communicate with the with the parts manager, wholesale representative, inventory control administrator, parts counter people or shipping and receiving clerk before leaving to coordinate any last ...

DC BATES EQUIPMENT CO INC

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Auto / Truck Parts Counterperson

Cumberland, RI · On-site

$25 - $30/hr

A parts counterperson helps customers and mechanics find, order, and buy vehicle or equipment parts. They manage inventory, answer phone and in-person requests, as well as process a variety of ...

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Urgent

DC BATES EQUIPMENT CO INC

Be Seen First

Auto / Truck Parts Counterperson

Cumberland, RI · On-site

$25 - $30/hr

A parts counterperson helps customers and mechanics find, order, and buy vehicle or equipment parts. They manage inventory, answer phone and in-person requests, as well as process a variety of ...

Veteran-friendly

Urgent

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All JobsParts Counter JobsParts Counter Jobs in Rhode Island

Parts Counter information

See Rhode Island salary details

$11

$20

$30

How much do parts counter jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for parts counter in Rhode Island is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.08 per hour, depending on experience, location, and employer.

What is a parts counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What are the key skills and qualifications needed to thrive as a parts counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What are some common challenges faced by parts counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

How much does a parts counter person make?

A parts counter person typically earns between $12 and $20 per hour, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced counters with technical knowledge or certifications can earn higher wages. Benefits and overtime may also affect total compensation.

Is a parts counter a hard job?

A parts counter job involves interacting with customers, managing inventory, and using computer systems to track parts, which can be physically and mentally demanding. It requires good communication skills, attention to detail, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace conditions.

What does a parts counter do?

A parts counter is responsible for managing and selling vehicle or equipment parts in an auto parts store or dealership. They identify parts using catalogs or computer systems, assist customers, and ensure accurate inventory management. Strong knowledge of parts and good customer service skills are essential for this role.

What are the most commonly searched types of Parts Counter jobs in Rhode Island?

The most popular types of Parts Counter jobs in Rhode Island are:

What job categories do people searching Parts Counter jobs in Rhode Island look for?

The top searched job categories for Parts Counter jobs in Rhode Island are:

What cities in Rhode Island are hiring for Parts Counter jobs?

Cities in Rhode Island with the most Parts Counter job openings:

Parts Counter jobs near you
Infographic showing various Parts Counter job openings in Rhode Island as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,029 per year, or $20.7 per hour.

Parts Counter

BMW of Newport

Johnston, RI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

Busy Honda dealership looking for an experienced parts counter person.  We offer competitive wages,  paid time off, 401K and medical.  CDK experience helpful, but not necessary.Reports to the Parts Manager

 
Qualifications
Education

High school diploma or the equivalent.


Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.


Physical Requirements
Surroundings

spend time indoors in air-conditioned areas.


Sitting

on a regular basis


Standing

on a regular basis


Walking

on a regular basis


Bending, twisting and/or stooping

on a regular basis


Kneeling and/or Squatting

on a regular basis


Lifting

25 lbs to 50 lbs

infrequently


Reaching and/or lifting overhead

on a regular basis


Climbing

stairs


Repetitive hand/finger movement

on a regular basis


Grasping/grabbing with hands

on a regular basis


Pushing and Pulling

on a regular basis


Expectations
General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company's business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company's non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.


Job-Specific Expectations

Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job.

Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements.

Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job.

Provide information regarding the associated cost of parts required on repair orders.

Keep inventory control system and parts catalog up to date.

Inform service personnel when back ordered or special order parts are received.

Accept and follow through on lawful directions from supervisors.

Be polite and friendly, greet customers promptly and deliver exceptional customer service.

Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios.

Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.

Work with multiple customers at once if needed while still providing individual customer satisfaction.

Keep customer mailing lists up to date.

Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase.

Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.

Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.

Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases.

In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor.

Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers.

Become proficient and familiar with computer systems necessary for parts and accessories management.

Periodically carry out physical inventory of merchandise.

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