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Parts Counter Jobs in Iowa (NOW HIRING)

Truck Country

Parts Counter Associate

Davenport, IA · On-site

$15.50 - $20.25/hr

The Parts Counter Associate serves as the primary point of contact for customers and technicians seeking parts for vehicles and equipment. This role is responsible for identifying and sourcing parts ...

Truck Country

Parts Counter Associate

Cedar Rapids, IA · On-site

$16 - $20.75/hr

The Parts Counter Associate serves as the primary point of contact for customers and technicians seeking parts for vehicles and equipment. This role is responsible for identifying and sourcing parts ...

Finnin Ford

Parts Counter Associate

Dubuque, IA

$19.52/hr

Valid driver's license and good driving record Our benefits package for the successful Parts Counter Associate includes: * Health Insurance Benefits * 401(K) * Family-owned and operated! * ...

Finnin Ford

Parts Counter Associate

Dubuque, IA

$19.52/hr

Valid driver's license and good driving record Our benefits package for the successful Parts Counter Associate includes: * Health Insurance Benefits * 401(K) * Family-owned and operated! * ...

Finnin Ford

Parts Counter Associate

Dubuque, IA · On-site

$19.52/hr

Valid driver's license and good driving record Our benefits package for the successful Parts Counter Associate includes: * Health Insurance Benefits * 401(K) * Family-owned and operated! * ...

Finnin Ford

Parts Counter Associate

Dubuque, IA

$19.52/hr

Valid driver's license and good driving record Our benefits package for the successful Parts Counter Associate includes: * Health Insurance Benefits * 401(K) * Family-owned and operated! * ...

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All JobsParts Counter JobsParts Counter Jobs in Iowa

Parts Counter information

See Iowa salary details

$10

$19

$29

How much do parts counter jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for parts counter in Iowa is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a parts counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What is a parts counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What are some common challenges faced by parts counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

How do you become a parts counter?

To become a parts counter, candidates typically need a high school diploma or equivalent and should have good customer service and communication skills. Experience with automotive or industrial parts, familiarity with inventory management systems, and basic computer skills are often preferred. Some employers may offer on-the-job training for specific tools and procedures.

Is a parts counter job stressful?

A parts counter job can be moderately stressful due to fast-paced environments, customer interactions, and inventory management responsibilities. Success often depends on organizational skills, product knowledge, and the ability to handle customer inquiries efficiently.
What are the most commonly searched types of Parts Counter jobs in Iowa? The most popular types of Parts Counter jobs in Iowa are:
What are popular job titles related to Parts Counter jobs in Iowa? For Parts Counter jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Parts Counter jobs in Iowa look for? The top searched job categories for Parts Counter jobs in Iowa are:
What cities in Iowa are hiring for Parts Counter jobs? Cities in Iowa with the most Parts Counter job openings:
Parts Counter jobs near you
Infographic showing various Parts Counter job openings in Iowa as of July 2026, with employment types broken down into 82% Full Time, 6% Part Time, 6% Contract, and 6% Nights. Highlights an 100% In-person job distribution, with an average salary of $41,269 per year, or $19.8 per hour.

Parts Counter - SCTT

North American Truck & Trailer, Inc.

Sioux City, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Sioux City Truck and Trailer is looking to fill a Parts Counter position for our 2nd Shift.

Sioux City Truck & Trailer a Subsidiary of North American Truck & Trailer, where we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.

Key aspects of a parts counter include:

  1. Customer Service: Parts counter personnel interact directly with customers, whether they are individuals seeking parts for personal vehicles or professionals requiring components for commercial purposes. Excellent customer service skills, including effective communication and problem-solving, are essential to assist customers in finding the right parts.

  2. Parts Identification: Counter staff need to be knowledgeable about different types of parts, their specifications, and compatibility with various makes and models of vehicles or equipment. They often use parts catalogs, computer systems, and databases to identify and locate the correct parts.

  3. Order Processing: When customers request specific parts that are not readily available in stock, parts counter personnel help place orders with suppliers or manufacturers. They track the order's progress and provide customers with updates on delivery times.

  4. Inventory Management: Maintaining an organized and up-to-date inventory of parts is crucial to ensure that parts are readily available when needed. Parts counter personnel monitor stock levels, reorder parts as necessary, and manage returns or exchanges.

  5. Technical Knowledge: A solid understanding of the products being sold is important, as parts counter staff may need to provide technical advice and guidance to customers who require assistance in selecting the appropriate parts.

  6. Problem Resolution: Sometimes customers may encounter challenges while installing or using parts. Parts counter staff may need to assist in troubleshooting issues, providing advice on installation, and ensuring that customers have a positive experience with the parts they purchase.

  7. Documentation: Accurate record-keeping is vital for tracking sales, inventory levels, and customer orders. This information helps with restocking, analyzing sales trends, and providing data for financial reporting.

  8. Collaboration: Parts counter personnel often collaborate closely with other departments within an organization, such as service departments, sales teams, and management, to ensure a smooth flow of parts and information.

  9. * Must be able to lift up to 100lbs occasionally

  10. * Participate in all available training programs

Pay:

Based upon experience
North American Truck & Trailer offers a competitive wage and benefit packing including:
.Benefits available the 1st of the month following date of hire.

  • 401(k) retirement plan with company match
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Paid Vacation, Sick, and Holidays
  • OEM Training Incentive for Parts & Service personnel
  • Tool Reimbursement for service employees
  • Tuition Reimbursement for service employees
  • Discount on Parts/Labor and Vehicle Purchases
  • Employee Referral Bonus
  • Professional work environment

To apply please contact Chery Rierson at Cheryl.rierson@nattinc.com or 605-332-7112.

Come experience the difference!

In joining the North American Truck and Trailer family, you're not just securing a job – you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!


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