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Parts Counter Associate Jobs in Muskegon, MI (NOW HIRING)

Parts Counter Associate information

See Muskegon, MI salary details

$10

$16

$23

How much do parts counter associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for parts counter associate in Muskegon, MI is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.46 per hour, depending on experience, location, and employer.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

Is a parts counter associate a hard job?

A parts counter associate's job involves customer service, inventory management, and using computer systems to locate and order parts. The role can be physically demanding and requires attention to detail, but it is generally considered manageable with proper training and experience.

What are the most commonly searched types of Parts Counter jobs in Muskegon, MI?

The most popular types of Parts Counter jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Parts Counter Associate jobs?

Cities near Muskegon, MI with the most Parts Counter Associate job openings:

Infographic showing various Parts Counter Associate job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,680 per year, or $16.7 per hour.

Harley- Davidson Parts to Service Associate

Grand Rapids Harley-Davidson

Hudsonville, MI • On-site

$15 - $20.25/hr

Full-time

Posted 22 days ago


Job description

Grand Rapids Harley-Davidson is looking for an organized, dependable, and customer-focused Parts-to-Service Associate to join our team.

This position plays an important role in keeping our Parts and Service departments running efficiently by maintaining accurate inventory, handling incoming and outgoing shipments, and ensuring our Service team has the parts they need.

Key Responsibilities

  • Receive, check in, and organize incoming parts and merchandise
  • Process outgoing shipments and returns
  • Maintain an organized, clean, and accurate parts inventory
  • Perform and assist with monthly inventory counts
  • Pull and stage parts for Service repair orders
  • Track ordered and backordered parts
  • Communicate effectively with Service Advisors, Technicians, and the Parts team
  • Communicate professionally with customers by phone and text
  • Follow up with customers regarding parts orders and availability
  • Help maintain an organized parts room and shipping/receiving area
  • Assist with inventory accuracy and resolve discrepancies when identified

Qualifications

  • Parts inventory experience preferred
  • Shipping and receiving experience preferred
  • Experience performing inventory counts
  • Strong organizational and time-management skills
  • Comfortable communicating with customers by phone and text
  • Basic computer and inventory-system skills
  • Strong attention to detail
  • Dependable and able to work independently
  • Motorcycle, powersports, automotive, or dealership experience is a plus

What We're Looking For

We need someone who takes ownership of their area, understands the importance of inventory accuracy, communicates well, and can keep Parts and Service moving efficiently.

If you are organized, detail-oriented, dependable, and enjoy working in a fast-paced dealership environment, we'd like to hear from you.

Apply today to join the team at Grand Rapids Harley-Davidson.