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Parts Counter Associate Jobs in Defiance, OH (NOW HIRING)

Provide excellent customer service to customers at their place of business, at the counter, on the ... Associate's degree in an agricultural field preferred * 2+ years of Parts experience or equivalent ...

Provide excellent customer service to customers at their place of business, at the counter, on the ... Associate's degree in an agricultural field preferred * 2+ years of Parts experience or equivalent ...

Provide excellent customer service to customers at their place of business, at the counter, on the ... Associate's degree in an agricultural field preferred * 2+ years of Parts experience or equivalent ...

Provide excellent customer service to customers at their place of business, at the counter, on the ... Associate's degree in an agricultural field preferred * 2+ years of Parts experience or equivalent ...

Warehouse Associate

Defiance, OH · On-site

$14.75 - $17.50/hr

May process counter sales or invoices for customers. * May operate a forklift or similar equipment. * May be a SME in one or more warehouse skills. * May mentor lower level warehouse associates.

Parts Counter Associate information

See Defiance, OH salary details

$10

$16

$23

How much do parts counter associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for parts counter associate in Defiance, OH is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.70 per hour, depending on experience, location, and employer.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.
What cities near Defiance, OH are hiring for Parts Counter Associate jobs? Cities near Defiance, OH with the most Parts Counter Associate job openings:
Infographic showing various Parts Counter Associate job openings in Defiance, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,113 per year, or $16.9 per hour.

Parts Counter Salesperson

TRULAND Equipment

Edgerton, OH • On-site

Full-time

Re-posted 27 days ago


Truland Equipment rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

60th of 171 rated vehicle equipment hire


Job description

Purpose:

This position is responsible for selling parts to customers over the counter and providing necessary parts to the service department. Providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.

Responsibilities:

  • Provide excellent customer service to customers at the counter, on the phone, and anyone internally.
  • Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Meets or exceeds monthly sales goals.
  • Actively engaged and knowledgeable about the corporate parts promotion schedule.
  • Provides recommendations for sales of additional related or needed parts or accessories.
  • Communicate, enforce, participate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
  • Timely and accurate processing of all orders (in-store and online). Completes orders by communicating with customers on pick-up or delivery status.
  • Locates and obtains merchandise for customers. If not stocked, communicate with the Parts Inventory Team on items that need to be obtained.
  • Maintains inventory integrity by performing cycle counts, following up on inventory discrepancies, and expediting issues to the manager.
  • Assists with preparing and maintaining professional showroom image and merchandise displays.
  • Assists in keeping parts department clean and orderly.
  • Other appropriate responsibilities as assigned by manager.

Experience, Education, Skills, and Knowledge: 

  • High School diploma or equivalent experience; Associate's degree in an Agriculture field preferred.
  • 1+ years of Parts experience or equivalent sales or service experience.
  • Experience connecting with customers, maintaining a professional image, and establishing rapport.
  • Demonstrate basic understanding of the selling process.
  • Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
  • Experience working both independently and, in a team, setting.
  • Demonstrates excellent communication skills; written and verbal.
  • Ability to work extended hours and weekends.
  • Valid driver's license required; driving record that meets Employer's insurance company requirements.
  • Experience using standard desktop load applications such as Microsoft Office, internet applications, and apps.
  • Ability to use a handheld barcode scanner.
  • Ability to lift up to 75 pounds.
  • This position will require operation of a forklift.

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