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Parts Counter Associate Jobs in Dallas, TX (NOW HIRING)

Norm Reeves Auto Group

Parts Back Counter (Toyota)

Dallas, TX · On-site

$14.25 - $19.25/hr

As a Parts Back Counter Associate, you're one of the most important team members at Norm Reeves Toyota in Dallas. This role is responsible for supplying technicians with the correct Toyota Genuine ...

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All JobsParts Counter Associate JobsParts Counter Associate Jobs in Dallas, TX

Parts Counter Associate information

See Dallas, TX salary details

$11

$18

$25

How much do parts counter associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for parts counter associate in Dallas, TX is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.19 per hour, depending on experience, location, and employer.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

Is a parts counter associate a hard job?

A parts counter associate's job involves customer service, inventory management, and using computer systems to locate and order parts. The role can be physically demanding and requires attention to detail, but it is generally considered manageable with proper training and experience.

What cities near Dallas, TX are hiring for Parts Counter Associate jobs?

Cities near Dallas, TX with the most Parts Counter Associate job openings:

Parts Counter Associate jobs near you
Infographic showing various Parts Counter Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,975 per year, or $18.3 per hour.

Parts Counter Sales Associate

Kirby-Smith Machinery, Inc. - Van Alstyne, TX

Van Alstyne, TX • On-site

$14.25 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Parts Counter Sales Associate Benefits

  • Above-Average Industry Pay
  • Comprehensive Benefits Package (including Medical/Dental/Vision)
  • 401K Plan with Company Match
  • Generous PTO Package/Paid Holidays
  • Short/Long Term Disability
  • Growth Opportunities 
  • Paid Training
  • Family-owned and Operated
  • Health and Wellness

Additional Parts Counter Sales Associate Benefits

  • Incentive Program 
  • Uniforms provided

Parts Counter Sales Associate Position Purpose

Responsible for facilitating parts orders from internal and external customers by managing inbound and outbound communications with timely follow-up, driving customer satisfaction, creating lifetime relationships, delivering consistent results, and being an indispensable resource. 

 Parts Counter Sales Associate Essential Functions

  • Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
  • Greets customers as they enter the branch
  • Promptly answers incoming phone calls in a professional manner
  • Processes parts orders from all methods of communication
  • Maintains accurate records of customer transactions in the computer system
  • Follows up on vendor back orders and processes vendor invoices promptly
  • Follows up on vendor part returns to ensure credit is received
  • Promotes continuous employee and customer satisfaction to achieve unparalleled customer service
  • Maintains a good understanding of all product lines supported
  • Reads and understands parts manuals, serial number breaks, parts substitutions, campaigns, etc.
  • Exhibits professional demeanor in dress, speech, and behavior
  • Follows up with customers regarding order status and back-order fulfillment.
  • Maintains a clean and presentable workspace by keeping up with general housekeeping daily
  • Provides occasional assistance with parts deliveries as needed, ensuring timely and accurate delivery
  • Ensures consistent and reliable on-site attendance
  • Performs other job-related duties as assigned

Parts Counter Sales Associate Minimum Qualifications

  • High School Diploma or Equivalent
  • One (1) year of parts experience, preferably in the heavy equipment or related industry
  • Must possess a valid driver's license and maintain an acceptable driving record
  • Ability to speak, read, and write in English
  • Excellent verbal and written communication skills
  • Must possess basic knowledge and understanding of construction equipment and operating systems, such as hydraulic and electrical systems

Parts Counter Sales Associate Physical Requirements

  • Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
  • Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
  • Physical ability to stand and walk throughout the workday
  • Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition

This position is considered a safety-sensitive position. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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