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Part Time Weekend Only Customer Service Jobs in Normal, IL

Walgreens

Pharmacy Customer Service Associate

Lincoln, IL · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred ...

Walgreens

Pharmacy Customer Service Associate

Normal, IL · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred ...

The Baby Fold

Weekend Camp Counselor

Normal, IL · On-site

$18.20/hr

Job Type Part-time Description The Baby Fold has been successfully wrapping services around ... Willingness and ability to work evenings and weekends only, 8-10 weekends per year, including ...

Baby Fold

Weekend Camp Counselor

Normal, IL · On-site

$18.20 - $20.20/hr

The Baby Fold has been successfully wrapping services around children and families since 1902 ... Willingness and ability to work evenings and weekends only, 8-10 weekends per year, including ...

Uftring Automall

Part Time Receptionist

East Peoria, IL · On-site

$17 - $18/hr

The Part-Time Receptionist's primary role is to provide excellent customer service, acting as the first point of contact for customers, answering phones, and managing the front desk. PAY IS BASED ON ...

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All JobsOnly Customer Service JobsPart Time Weekend Only Customer Service JobsPart Time Weekend Only Customer Service Jobs in Normal, IL

Part Time Weekend Only Customer Service information

See Normal, IL salary details

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How much do part time weekend only customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for part time weekend only customer service in Normal, IL is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What are part time weekend only customer service jobs?

Part time weekend only customer service jobs are positions where employees work exclusively on weekends, providing assistance to customers via phone, email, chat, or in person. These roles are ideal for those who have weekday commitments, such as students or individuals with another job. The primary responsibilities include answering customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction. These jobs can be found in various industries, including retail, hospitality, and call centers.

What are the most common challenges faced by part-time weekend-only customer service representatives?

Part-time weekend-only customer service representatives often encounter high call or inquiry volumes, as many businesses experience increased customer activity on weekends. Balancing efficiency with quality service during peak hours can be demanding. Additionally, these roles may require quick adaptation to different customer issues since weekend teams might have less immediate access to weekday support resources. However, working weekends often means tighter-knit teams and the opportunity to develop strong multitasking and problem-solving skills.

What is the difference between Part Time Weekend Only Customer Service vs Part Time Customer Support Specialist?

AspectPart Time Weekend Only Customer ServicePart Time Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer customer service experience
Work EnvironmentRetail stores, call centers, or online platforms during weekendsCall centers, online support, or retail settings, often during weekdays and weekends
Employer & Industry UsageRetail, hospitality, and service industriesTechnology, retail, and service sectors
Search & Comparison IntentFocus on weekend-only availability and customer service rolesBroader customer support roles, including weekdays

Part Time Weekend Only Customer Service roles are typically limited to weekend shifts and focus on basic customer interactions. In contrast, Part Time Customer Support Specialist positions may include weekday shifts and involve more technical or detailed support tasks. Both roles require strong communication skills but differ mainly in scheduling and scope of responsibilities.

What are the key skills and qualifications needed to thrive as a Part Time Weekend Only Customer Service representative, and why are they important?

To thrive as a Part Time Weekend Only Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, active listening, and adaptability are essential soft skills for handling diverse customer needs and working flexible hours. These skills ensure efficient issue resolution, customer satisfaction, and effective service during peak weekend hours.
What are the most commonly searched types of Weekend Only Customer Service jobs in Normal, IL? The most popular types of Weekend Only Customer Service jobs in Normal, IL are:
What cities near Normal, IL are hiring for Part Time Weekend Only Customer Service jobs? Cities near Normal, IL with the most Part Time Weekend Only Customer Service job openings:
Part Time Weekend Only Customer Service jobs near you
Customer Service Representative - PT (PRN)

Customer Service Representative - PT (PRN)

Chestnut Health Systems

Bloomington, IL • On-site

$16 - $17/hr

Part-time

Posted 21 days ago

Chestnut Health Systems rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Overview
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a part-time Customer Service Representative. Position may require some weekend and evening hours.
Responsibilities
  • Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence.
  • Greet customers, provide directions, answer phone calls, and route calls appropriately.
  • Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment.
  • Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees.
  • Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed.
  • Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
  • Check patients in and out following department protocols.
  • Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures.
  • Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly.
  • Receive and record payments according to prescribed procedures.
  • Scan and attach documents to the patient EMR and provide backup to medical records staff.
  • Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate.
  • Operate office equipment, including copiers, printers, scanners, and fax machines.
  • Maintain a clean, organized, and orderly work area.
  • Collaborate with team members, providing backup support as needed.
  • Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment.
  • Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
  • Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.
  • Perform other duties as assigned.

Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!

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