Part Time Weekend Only Customer Service Jobs in Matawan, NJ

XTIVIA - Part-time Weekend SQL Server DBA

Work Location Remote (U.S. Based)

Duration Part-time, Saturdays (17 hours/week)
Status Non-Exempt
How you will make a difference
We are looking for a Jr-level SQL Server DBA to join XTIVIA’s support team. This role is built specifically for high-density weekend coverage, ensuring our customers' production workloads stay online, optimized, and secure while the weekday team is off.
You will connect to multiple clients, handle live screen-share sessions, and troubleshoot issues on the fly. You need to be comfortable dealing with everything from sudden tempdb contention to fixing broken replication while keeping the customer calm and informed.
What you will be doing

• Urgent Response: Acting as the first line of defense for critical SQL Server Agent alerts, severity errors, and urgent customer calls regarding issues with their SQL Server systems.
• Weekend Operations: Executing scheduled maintenance windows, including applying Cumulative Updates (CUs), managing index/statistics rebuilds, running DBCC CHECKDB, and safely deploying schema changes.
• Clearing the Queue: Working through the ticket backlog and picking up specific handoffs, such as monitoring a long-running migration, from the weekday DBA team.
• Staying Connected: Since this is a remote role, you will need to manage your own time, stay proactive, and communicate clearly in our team channels throughout your shift.
• Admin Tasks: Accurately recording ticket and timesheet entries for client billing.

This is a part-time role requiring a total of 17 hours per week. You must be comfortable working a 13-hour weekend shift.

• Friday: Up to 2 hours of preparation
• Saturday: 8:00 AM - 9:00 PM Mountain Time
• Sunday: Up to 2 hours for handoff

There may also be opportunities to cover the other weekend shift when the team member assigned to that shift is out or unavailable.

What you bring to your new team

• Experience: 2-5 years working as a production support SQL Server DBA.
• Platform Knowledge: Hands-on experience administering SQL Server 2012 through 2025, including instance-level best practices (MAXDOP, cost threshold, max server memory) and security protocols.
• T-SQL & Performance Tuning: Ability to write T-SQL from scratch and read execution plans. You should be able to identify parameter sniffing, resolve deadlocks, and rewrite poorly performing queries, stored procedures, and triggers.
• Core DBA Tasks: A solid grasp of native backups and point-in-time restores, database file management, and patching instances.
• High Availability: Practical experience building, troubleshooting, and failing over Always On Availability Groups (AGs) and Windows Server Failover Clusters (WSFC).
• Data Integration: Familiarity with deploying, executing, and troubleshooting SSIS packages.
• Communication: Excellent verbal and written skills with the ability to explain complex engine behaviors and root-cause analyses clearly to non-DBA clients.
• Education: High school diploma or equivalent required.

How you add even MORE value

• Demonstrated knowledge and skills typically acquired through an Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field, or through relevant professional experience.
• Experience migrating or managing SQL Server workloads in the Cloud (AWS RDS/EC2 or Azure SQL/Managed Instance).
• Active Microsoft Certifications (e.g., Azure Data Fundamentals, Azure Database Administrator Associate).
• Experience configuring and deploying SQL Server Reporting Services (SSRS).
• A background in technical support or call center support.

Get to know XTIVIA XTIVIA is an innovative B2B technology enterprise solutions company committed to providing integrated technology solutions and services, delivering measurable results as a trusted industry thought leader for 30 years. Our services include managed services and business solutions, DevOps, CRM, and ITSM; database support and management; application solutions, including mobile apps; ERP solutions for GovCon and the private sector; and platform integration, with APIs as well as digital experience CMS solutions. If you can imagine the business outcome, XTIVIA can create it with technology.

XTIVIA has offices in Colorado, New York, New Jersey, Texas, and Virginia. xtivia.com

How we take care of our team members

For XTIVIA to recruit—and retain—the most experienced and talented people, we offer a competitive benefits package designed to support our team members' professional and personal well-being. Our employees are our corporate family, and we believe in treating people the way we would like to be treated. For this part-time role, we provide a 401(k) plan with a company match, an Employee Assistance Program (EAP) for you and your family, and comprehensive identity and fraud protection. To promote a healthy work-life balance, XTIVIA offers flexible work options and a specialized paid time off program for our hourly team members, providing 80 hours (10 days) of PTO annually to help you recharge without worrying about accruals. In addition, we encourage ongoing career development by offering paid training and certification opportunities to help you stay at the forefront of SQL Server technology. Our benefits are designed around our culture and core values, contributing to XTIVIA being certified 5 years in a row as a Great Place to Work.

This position has an expected salary range of $35.00 - $55.00/hour.Your compensation is based on your skills and experience. Please talk with your recruiter to learn more.

What We PromiseAt XTIVIA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, age, sex, national origin, disability status, genetics, military and veteran status, sexual orientation, gender identity or expression, marital status, parental status, and any other characteristic protected by applicable laws. XTIVIA believes that diversity and inclusion among our team members are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Selection is based solely on individual merit and qualifications directly related to professional competence.