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Part Time Weekend Call Center Jobs in Toronto, ON

Successful candidate may occasionally be required to work weekends and some overtime. * Completes ... Communicate the work status with the client groups via central call center within the time frame ...

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Part Time Weekend Call Center information

What is a part time weekend call center job?

Part time weekend call center jobs involve working in a customer service or support role, typically answering phone calls, responding to inquiries, or providing assistance to customers during weekends. These positions are ideal for individuals seeking flexible work schedules or supplemental income. Duties may include troubleshooting issues, processing orders, or providing product information, all while maintaining a professional and helpful demeanor. Call centers may serve a variety of industries, such as retail, healthcare, or telecommunications.

What are the typical responsibilities and challenges for someone working in a part-time weekend call center position?

In a part-time weekend call center role, your main responsibilities include answering customer inquiries, resolving issues, and documenting interactions, often across multiple channels such as phone, email, or chat. A common challenge is managing high call volumes, especially during peak weekend hours, while maintaining excellent customer service. You’ll often work independently but also collaborate with team members and supervisors to ensure complex issues are escalated and resolved efficiently. Flexibility and adaptability are important, as weekend shifts may require handling a wide variety of customer needs.

What are the key skills and qualifications needed to thrive as a part time weekend call center representative, and why are they important?

To thrive as a Part Time Weekend Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is typically required. Patience, active listening, and problem-solving abilities help you excel in handling customer inquiries and complaints. These skills ensure efficient, high-quality service and customer satisfaction during critical weekend hours.

What is the difference between Part Time Weekend Call Center vs Part Time Weekend Customer Service Representative?

AspectPart Time Weekend Call CenterPart Time Weekend Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound/outbound callsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, insurance, retailCommon across retail, tech, healthcare sectors
Search & Comparison IntentFocus on call handling, communication skillsFocus on customer interaction, problem-solving

Both roles involve assisting customers and require similar credentials. The main difference is that a Part Time Weekend Call Center typically involves handling calls in a dedicated call center environment, while a Part Time Weekend Customer Service Representative may work in various settings, including remote, and handle broader customer service tasks. Understanding these distinctions helps job seekers find the role that best matches their skills and preferences.

What cities near Toronto, ON are hiring for Part Time Weekend Call Center jobs?

Cities near Toronto, ON with the most Part Time Weekend Call Center job openings:

Infographic showing various Part Time Weekend Call Center job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Job Title Event Staff | Part-Time | Mattamy Athletic Centre

Ovg Canada

Toronto, ON • On-site

CA$18 - CA$20/hr

Part-time

Retirement

Posted 16 days ago


Job description

Event Staff | Part-Time | Mattamy Athletic Centre
Job Locations CA-ON-Toronto
Job Post Information* : Posted Date 2 weeks ago(8/6/2026 8:50 AM)
ID 2026-33848
Location : Name Mattamy Athletic Centre
Position Category Guest Services
Job Type Regular Part-Time
Location : Location CA-ON-Toronto
Job Post Information* : External Company Name Oak View Group
Location : Postal Code M5B 1J2
Location : Address 50 Carlton Street
Job Post Information* : Post End Date 11/6/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

We are looking Event Staff, this is an entry-level position in the field of event planning and building operations suited for recent graduates and individuals looking to pursue a career in the sports and entertainment industry. 

This role pays an hourly rate of $18.00-$20.00 CAD

Benefits for Part-Time roles: Pension matching.

This position will remain open until November 6, 2026.

About the Venue

Oak View Group (OVG) is currently seeking part-time event staff for the Mattamy Athletic Centre in Toronto, ON. The Mattamy Athletic Centre is a multi-purpose sports and entertainment facility at Toronto Metropolitan University located in the former Maple Leaf Gardens. The facility consists of an NHL-sized arena that seats approximately 2,700 for hockey and ice events and 4,000 for stage events. The facility's double gym can accommodate up to 1,000 spectators under various configurations, including basketball, volleyball, and special events. There is also a 10,000 sq. foot fitness centre and over 12,000 sq. feet of office and meeting room spaces.

Responsibilities
  • Work alongside the operations department during event setups and tear downs.
  • Work with the events department and external clients in the preparation and execution of events.
  • Assist with custodial duties to maintain building cleanliness.
  • Represent the company in a polite and professional manner using proper customer service skills.
  • Direct customer service complaints and inquiries to the proper manager/supervisor.
  • Abide by facility rules, regulations, policies, and procedures.
  • Promote a safe working environment for all employees by following the life safety and emergency program as needed.
  • Work events on an ongoing basis, including weekends, evenings, and holidays.
  • Maintains the proper image and generates positive public relations with patrons and staff.
Qualifications
  • Previous experience in an arena or recreation facility is considered an asset.
  • High school diploma or equivalent is preferred.
  • A self-starter with good communication skills, a positive attitude, and a willingness to work in a team environment.
  • Excellent time management skills and an ongoing awareness of client satisfaction.
  • Willingness to work regular evening, weekend, and holiday shifts, plus an understanding of the physical nature of the work.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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