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Part Time Weekend Call Center Jobs in Ontario (NOW HIRING)

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Part Time Weekend Call Center information

What is a part time weekend call center job?

Part time weekend call center jobs involve working in a customer service or support role, typically answering phone calls, responding to inquiries, or providing assistance to customers during weekends. These positions are ideal for individuals seeking flexible work schedules or supplemental income. Duties may include troubleshooting issues, processing orders, or providing product information, all while maintaining a professional and helpful demeanor. Call centers may serve a variety of industries, such as retail, healthcare, or telecommunications.

What are the typical responsibilities and challenges for someone working in a part-time weekend call center position?

In a part-time weekend call center role, your main responsibilities include answering customer inquiries, resolving issues, and documenting interactions, often across multiple channels such as phone, email, or chat. A common challenge is managing high call volumes, especially during peak weekend hours, while maintaining excellent customer service. You’ll often work independently but also collaborate with team members and supervisors to ensure complex issues are escalated and resolved efficiently. Flexibility and adaptability are important, as weekend shifts may require handling a wide variety of customer needs.

What are the key skills and qualifications needed to thrive as a part time weekend call center representative, and why are they important?

To thrive as a Part Time Weekend Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is typically required. Patience, active listening, and problem-solving abilities help you excel in handling customer inquiries and complaints. These skills ensure efficient, high-quality service and customer satisfaction during critical weekend hours.

What is the difference between Part Time Weekend Call Center vs Part Time Weekend Customer Service Representative?

AspectPart Time Weekend Call CenterPart Time Weekend Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound/outbound callsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, insurance, retailCommon across retail, tech, healthcare sectors
Search & Comparison IntentFocus on call handling, communication skillsFocus on customer interaction, problem-solving

Both roles involve assisting customers and require similar credentials. The main difference is that a Part Time Weekend Call Center typically involves handling calls in a dedicated call center environment, while a Part Time Weekend Customer Service Representative may work in various settings, including remote, and handle broader customer service tasks. Understanding these distinctions helps job seekers find the role that best matches their skills and preferences.

What cities in Ontario are hiring for Part Time Weekend Call Center jobs?

Cities in Ontario with the most Part Time Weekend Call Center job openings:

Part Time Weekend Call Center jobs near you
Infographic showing various Part Time Weekend Call Center job openings in Ontario as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Contact Centre Representative

Driven Brands

Hamilton, ON

CA$14/hr

Part-time

Re-posted 25 days ago

Driven Brands rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

259th of 371 rated vehicle maintenance

Job description

Drivenbrands is seeking  part-time Contact Centre Representatives to work in their growing Contact Centre at our Corporate Head Office in Hamilton, Ontario.  This position involves inbound and outbound calls for the following brands across Canada and the US -  Maaco, and ProOil Change/Take 5. Hours of Operation are: - Monday-Friday: 7am-9pm  - Saturday: 7am- 7pm - Sunday: 8am- 5pm We are looking for candidates who can commit to 30 hours/week. This is a great opportunity for someone seeking the flexibility of a part-time position in an office environment setting. Afternoon/evening and weekend availability is preferred, but not required. The starting wage is $14/hour. Responsibilities * Function as an expediter of all incoming and outgoing calls * Manage and coordinate appointments for Maaco * Book estimates and answer customer inquiries * Conduct customer experience follow-up calls for Take 5/ProOil Change * Work closely with the Contact Centre Team to implement project initiatives * Ensure the proper processes are being following and task deadlines are being met * Properly manage customer information utilizing internal data systems * Flexible/adaptable to constant change Qualifications and Competencies: * Bilingualism (English/French) and/or Spanish is an asset * Strong communication skills (reading, writing, speaking, listening) * Experience in a Contact Centre environment or related field is preferred * Shows predominate skills in computer literacy * Good organization and time management skills * works well in a fast paced environment * Works well under pressure * Experience in the automotive industry and asset (but not required)

What Driven Brands employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Driven Brands logo

About Driven Brands

Sourced by ZipRecruiter

Driven Brands, headquartered in Charlotte, NC, US, is a leading automotive aftermarket services company. With its website drivenbrands.com providing a wealth of information about the services it offers, it's evident that the company is committed to providing top-notch services in the automotive industry. This enterprise, founded in 2006, vast portfolio features some of the most recognizable brands in the auto repair, maintenance, and car wash world - including Meineke Car Care Centers, MAACO, 1-800 Radiator & A/C, and more. The company's core mission is to provide comprehensive and high-quality automotive services to meet the diverse needs of its customer base. With a broad network that includes over 3,000 centers across the United States and Canada, Driven Brands has served millions of customers, a testament to its standing in the auto service industry.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2006

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