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Part Time Weekend Call Center Jobs in Missouri (NOW HIRING)

SSM Health

Call Center Representative (Telecom)

Saint Louis, MO · On-site

$15.50 - $19.50/hr

PRN position -The role requires full availability including weekends and holidays. The shifts for coverage are as follows: 6:00AM-2:00PM, 7:30AM-3:30PM, 8:00AM-4:00PM, 11:00AM-7:00PM & 2:30PM-10:30PM ...

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All JobsCall Center JobsPart Time Weekend Call Center JobsPart Time Weekend Call Center Jobs in Missouri

Part Time Weekend Call Center information

What is a part time weekend call center job?

Part time weekend call center jobs involve working in a customer service or support role, typically answering phone calls, responding to inquiries, or providing assistance to customers during weekends. These positions are ideal for individuals seeking flexible work schedules or supplemental income. Duties may include troubleshooting issues, processing orders, or providing product information, all while maintaining a professional and helpful demeanor. Call centers may serve a variety of industries, such as retail, healthcare, or telecommunications.

What are the typical responsibilities and challenges for someone working in a part-time weekend call center position?

In a part-time weekend call center role, your main responsibilities include answering customer inquiries, resolving issues, and documenting interactions, often across multiple channels such as phone, email, or chat. A common challenge is managing high call volumes, especially during peak weekend hours, while maintaining excellent customer service. You’ll often work independently but also collaborate with team members and supervisors to ensure complex issues are escalated and resolved efficiently. Flexibility and adaptability are important, as weekend shifts may require handling a wide variety of customer needs.

What are the key skills and qualifications needed to thrive as a part time weekend call center representative, and why are they important?

To thrive as a Part Time Weekend Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is typically required. Patience, active listening, and problem-solving abilities help you excel in handling customer inquiries and complaints. These skills ensure efficient, high-quality service and customer satisfaction during critical weekend hours.

What is the difference between Part Time Weekend Call Center vs Part Time Weekend Customer Service Representative?

AspectPart Time Weekend Call CenterPart Time Weekend Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound/outbound callsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, insurance, retailCommon across retail, tech, healthcare sectors
Search & Comparison IntentFocus on call handling, communication skillsFocus on customer interaction, problem-solving

Both roles involve assisting customers and require similar credentials. The main difference is that a Part Time Weekend Call Center typically involves handling calls in a dedicated call center environment, while a Part Time Weekend Customer Service Representative may work in various settings, including remote, and handle broader customer service tasks. Understanding these distinctions helps job seekers find the role that best matches their skills and preferences.

What cities in Missouri are hiring for Part Time Weekend Call Center jobs?

Cities in Missouri with the most Part Time Weekend Call Center job openings:

Part Time Weekend Call Center jobs near you
Infographic showing various Part Time Weekend Call Center job openings in Missouri as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Part-Time Crisis Call Center Specialist Weekend Every Saturday and Sunday 3:00pm-11:30pm

Community Network For Behavioral Healthcare

Kansas City, MO

Part-time

Re-posted 15 days ago

Job description

Position Summary:

The Crisis Call Center Specialist provides immediate support for individuals experiencing suicidal thoughts, mental health or substance use crises, and other emotional distress. Our call center also supports, a Behavioral Health Access Line (BHAL), EPICC (Engaging Patients in Care Coordination), and other behavioral health business lines.

As a part time weekends Saturday and Sunday 3:00pm-11:30pm Crisis Call Center Specialist, you will serve as the first point of contact for individuals in crisis by providing evidence-based assessment, intervention, and referral services. Crisis Call Center Specialist work within a clinical framework to ensure safety, stabilization, and linkage to ongoing care when appropriate.

Key Responsibilities:

  • Answer incoming 988, BHAL, EPICC, and other designated behavioral health lines.
  • Conduct thorough risk assessments for suicide, self-harm, substance use, and other crisis situations.
  • Provide crisis intervention, stabilization, and safety planning using best-practice models.
  • Determine appropriate level of care and coordinate warm handoffs or referrals to community partners, crisis teams, or treatment providers.
  • Engage in follow-up and care coordination when required by program protocols.
  • Accurately document all contacts in compliance with agency, state, and federal requirements.
  • Maintain strict adherence to confidentiality, HIPAA, and Lifeline standards.
  • Participate in case consultation, clinical supervision, and ongoing professional development.

Qualifications:

  • Minimum of a bachelor's degree in psychology, social work, counseling, or related behavioral health field required (master's preferred).
  • Licensed or license-eligible clinicians (e.g., LPC, LCSW, LMFT, LMSW) strongly preferred.
  • Minimum of three years' experience in crisis intervention, behavioral health, or substance use treatment required.
  • Demonstrated ability to apply evidence based clinical judgment handling high stress, fast paced call volume.
  • Proficiency in risk assessment, motivational interviewing, and crisis de-escalation skills.
  • Strong written and verbal communication, with competency in electronic health documentation.
  • Flexibility to work overnights, weekends, and holidays as needed.

Schedule & Compensation:

  • Part-time position with minimum of 16hrs per week; required weekends Saturday and Sunday 3:00pm-11:30pm and holiday availability required.
  • Competitive hourly wage.
  • Clinical supervision and ongoing training provided.

Work Environment:

  • This is a completely remote position once you have successfully completed the 5 day Monday-Friday 8:30am-5:00pm in person new hire orientation.
  • Must live within 1hour of the Greater Kansas City Metropolitan area.
  • Must have reliable and secure internet service.

Supportive team with access to supervision and staff wellness resources.

Apply