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Part Time Weekend Call Center Representative Jobs in Temple, TX

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Part Time Weekend Call Center Representative information

See Temple, TX salary details

$10

$16

$23

How much do part time weekend call center representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time weekend call center representative in Temple, TX is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.88 per hour, depending on experience, location, and employer.

What does a part time weekend call center representative do?

A Part Time Weekend Call Center Representative is responsible for handling incoming and outgoing customer calls during weekend shifts. Their primary duties include answering customer inquiries, providing information about products or services, resolving issues, and recording details of conversations. They may also perform data entry, follow up on customer requests, and escalate complex problems to supervisors when necessary. This role often requires excellent communication skills, patience, and the ability to work efficiently under pressure. Typically, these representatives work set hours on Saturdays and Sundays, with flexibility depending on the employer’s needs.

What are some common challenges faced by part time weekend call center representatives, and how can they be effectively managed?

Part-time weekend call center representatives often encounter high call volumes and customers with urgent concerns, as many businesses experience increased activity on weekends. Balancing customer needs with limited shift hours can be challenging, but effective time management and clear communication are key. Additionally, adapting quickly to varying customer issues and collaborating remotely with weekday staff helps ensure smooth handovers and consistent service. Building strong problem-solving skills and staying up-to-date with company information can make the role both manageable and rewarding.

What are the key skills and qualifications needed to thrive as a part time weekend call center representative, and why are they important?

To thrive as a Part Time Weekend Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, usually with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, resilience, and a positive attitude are important soft skills to handle high call volumes and diverse customer concerns effectively. These skills ensure efficient customer service, high satisfaction, and smooth operations during peak weekend hours.

What is the difference between Part Time Weekend Call Center Representative vs Part Time Customer Service Agent?

AspectPart Time Weekend Call Center RepresentativePart Time Customer Service Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or remote
Employer & IndustryTelecommunications, insurance, retailRetail, telecommunications, service industries
Search & Comparison IntentCustomer support, inbound calls, part-time weekend workCustomer service, support roles, part-time work

Both roles involve assisting customers via phone, often requiring similar skills and training. The main difference is that Part Time Weekend Call Center Representatives specifically work during weekends, while Customer Service Agents may have varied schedules. Both positions are suitable for individuals seeking part-time roles in customer support within call centers or related industries.

What cities near Temple, TX are hiring for Part Time Weekend Call Center Representative jobs?

Cities near Temple, TX with the most Part Time Weekend Call Center Representative job openings:

Part Time Weekend Call Center Representative jobs near you
Infographic showing various Part Time Weekend Call Center Representative job openings in Temple, TX as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,613 per year, or $16.6 per hour.

Call Center Representative Job Openings (Part-Time)

Killeen, TX

MCI Careers
Computer and Electronic Product Manufacturing • 1 - 5K employees
Learn more about MCI Careersexternal

$14/hr

Part-time

Posted 12 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for Call Center Representative to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.

This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer and Operations Management.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Lead fact-finding discussions to determine the best options for the customer
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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