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Part Time Virtual Customer Service Representative Jobs in Edmonton, AB

customer services representative

Edmonton, AB · On-site

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Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For ...

As a Customer Experience Representative, you'llbe the face of our brand, providing exceptional ... Customer service, retail, or hospitality experience is an asset * Strong communication skills and a ...

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Part Time Virtual Customer Service Representative information

What is the difference between Part Time Virtual Customer Service Representative vs Part Time Remote Customer Support Specialist?

AspectPart Time Virtual Customer Service RepresentativePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer support experience often required
Work EnvironmentHome-based, virtual setting with computer and internet accessHome-based, virtual environment with similar tools and setup
Employer & Industry UsageCommon in retail, telecom, and service industriesUsed in tech, e-commerce, and service sectors
Search & Comparison IntentPeople comparing virtual customer service roles for part-time workIndividuals seeking remote customer support jobs with similar duties

Both roles involve providing customer assistance remotely, often requiring similar skills and credentials. The main difference lies in the job title used by employers and industry preferences. They are often interchangeable in job searches for part-time virtual customer support roles.

Customer Service Representative

Pattersoncompanies

Edmonton, AB

Part-time

Posted 8 days ago


Job description

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

The Customer Service Representative will be responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. He or she will assist the customers in determining their professional needs when receiving or placing telephone calls.

Essential Functions
  • Responding to inquiries from customers and sales personnel.
  • Determine the professional needs of customers when receiving or placing calls.
  • Upgrades telephone orders.
  • Introduces and promotes new products during calls.
  • Researches and resolves customer problems relating to the merchandise department under guidance of lead customer service representative.
  • Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch.
  • Performs other duties as assigned.
Job Qualifications
  • High school diploma or any other relevant experience.
  • Previous customer service experience is required, along with excellent verbal/phone communication and organizational skills.
  • Excellent verbal and written communication skills in English.
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Mastering the Microsoft Office Suite.
  • Knowledge of the dental industry is an asset.