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Part Time Seasonal Customer Service Representative Jobs

Nebraska Crossing

Seasonal customer service

Gretna, NE · On-site

$15/hr

Answer customer questions about specific product/services * Ensure the sales floor is stocked * Work during mall hours M-Th 10am-8pm, F-Sa 10am-9pm and Su 11am-6pm. Benefits of working with us: * Fun ...

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How much do part time seasonal customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for part time seasonal customer service representative in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Part Time Seasonal Customer Service Representative vs Part Time Seasonal Sales Associate?

AspectPart Time Seasonal Customer Service RepresentativePart Time Seasonal Sales Associate
CredentialsBasic customer service skills, sometimes a high school diplomaBasic sales skills, high school diploma often preferred
Work EnvironmentCall centers, retail stores, or online support settingsRetail stores, shopping malls, or seasonal pop-up shops
Employer & Industry UsageCustomer service departments across retail, hospitality, and service industriesRetail stores, especially apparel, electronics, and specialty shops
Search & Comparison IntentUnderstanding customer support roles during seasonal peaksLooking for seasonal retail sales positions

Both roles are seasonal, part-time positions in retail or service industries. Customer Service Representatives focus on assisting customers via phone or online, while Sales Associates primarily engage with customers in-store to promote and sell products. The choice depends on whether you prefer support or sales-focused roles during busy seasons.

What are the key skills and qualifications needed to thrive as a part time seasonal customer service representative, and why are they important?

To thrive as a Part Time Seasonal Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is often required. Outstanding patience, adaptability, and problem-solving abilities help you excel in high-volume, time-sensitive environments. These skills are crucial for ensuring positive customer experiences and efficiently managing increased seasonal demand.

What does a part time seasonal customer service representative do?

A Part Time Seasonal Customer Service Representative assists customers on a temporary, often peak-season basis, such as during holidays or busy sales periods. Their responsibilities typically include answering customer inquiries, resolving complaints, processing orders, and providing information about products or services. They usually work flexible hours and help businesses manage increased customer demand during specific times of the year. This role requires strong communication skills, patience, and the ability to handle high volumes of customer interactions efficiently.

What are some common challenges faced by part time seasonal customer service representatives, and how can they be managed?

Part Time Seasonal Customer Service Representatives often experience high call or inquiry volumes during peak seasons, which can be challenging to manage, especially when learning new systems quickly. Navigating a fast-paced environment and handling a variety of customer concerns require strong adaptability and communication skills. Regular check-ins with supervisors, asking questions, and utilizing available training resources can help ease the transition and ensure you provide excellent customer support. Team collaboration is also key, as colleagues and leads are valuable sources of support and guidance during busy periods.
What cities are hiring for Part Time Seasonal Customer Service Representative jobs? Cities with the most Part Time Seasonal Customer Service Representative job openings:
What are the most commonly searched types of Seasonal Customer Service Representative jobs? The most popular types of Seasonal Customer Service Representative jobs are:
What states have the most Part Time Seasonal Customer Service Representative jobs? States with the most job openings for Part Time Seasonal Customer Service Representative jobs include:
Part Time Seasonal Customer Service Representative jobs near you
Infographic showing various Part Time Seasonal Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.

Customer Care Assistant - Seasonal/Part-time

Ernesta

Greenwich, CT • On-site

$25/hr

Part-time

Posted 6 days ago

Job description

Seasonal Customer Experience AssociateAbout Ernesta

Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience.

We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry.

Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We're problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers.

Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.

About the Role

Ernesta is looking for a Seasonal Customer Experience Associate to join our Customer Experience team during one of our busiest times of year. This is a temporary role ideal for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in delivering exceptional service.

As a Seasonal Customer Experience Associate, you'll serve as a trusted resource for our customers, helping them navigate questions about their orders, products, deliveries, and care. You'll work alongside our experienced Customer Experience team to ensure every interaction reflects Ernesta's commitment to thoughtful, personalized service.

If you're energized by solving problems, communicating with empathy, and creating positive customer experiences, we'd love to hear from you.

What You'll Do
  • Deliver a warm, thoughtful, and efficient customer experience across email, phone, chat, and SMS.
  • Respond to customer inquiries related to orders, shipping, delivery scheduling, product information, rug care, and general support.
  • Troubleshoot customer concerns and partner with internal teams to resolve issues quickly and accurately.
  • Maintain a high level of accuracy while managing multiple customer conversations and priorities.
  • Help customers feel confident and cared for throughout their purchasing journey.
  • Learn Ernesta's products, policies, and systems to provide knowledgeable and consistent support.
  • Contribute to a collaborative team environment during a high-volume seasonal period.
  • This is an in-person role, based out of our showroom located at 24 West Putnam Avenue in Greenwich, CT.

Seasonal Employment

  • In-person, Part-time (up to 29 hours/week)
  • Duration: Hire date through January 30th 2027
  • Hourly Rate: up to $25/hour
Qualifications
  • 1-3 years of experience in customer service, hospitality, retail, or another customer-facing role.
  • Exceptional written and verbal communication skills.
  • Naturally empathetic with a passion for helping people and solving problems.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Comfortable learning new technology and working across multiple systems.
  • Detail-oriented with sound judgment and a positive, team-first attitude.
  • Passion for home design, interiors, or creating exceptional customer experiences is a plus.
  • Availability to work a flexible schedule during the seasonal assignment, including occasional evenings or weekends in the showroom. 
Nice to Have
  • Experience using customer support platforms such as Gladly, Shopify, or Salesforce.
  • Experience supporting ecommerce or direct-to-consumer brands.
  • Interest in interior design, home decor, or architecture.
Why Join Ernesta?

At Ernesta, every customer interaction matters. As a Seasonal Customer Experience Associate, you'll play an important role in helping us deliver a seamless, elevated experience during one of our busiest seasons while working alongside a collaborative team that values empathy, curiosity, and craftsmanship.

Equal Opportunity Employer

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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