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C&R Quality Cleaners

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Route Driver/CSR: Lafayette - Part-time

Lafayette, LA · On-site

$14/hr

As a route driver you will be responsible for delivering and picking up orders at customers' homes ... analyze customer needs and provide appropriate solutions - Strong problem-solving skills and the ...

Noel Test Staffing

Data Analyst Overseas

Teaneck, NJ · Remote

Your research capabilities will validate and ensure that the navigation of certain routes are ... part-time/full time professional or a work from home parent, Peroptyx has the right role for you!

Verida Inc

Dispatcher-Part Time

Villa Rica, GA · On-site

Organizes, plans, and optimizes daily trip route assignments in a cost effective and efficient ... Ability to analyze schedules and assign resources appropriately, efficiently and cost effectively.

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Route Driver/CSR: Lafayette - Part-time

C&R Quality Cleaners

Lafayette, LA • On-site

$14/hr

Part-time

Posted 23 days ago

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Job description

We are seeking a highly motivated and customer-oriented individual to join our team as a Route Driver/Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. As a route driver you will be responsible for delivering and picking up orders at customers' homes/businesses and our local stores. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Part time position working approx. 25 - 35 hours per week, Monday - Friday & alternating Saturdays. (Includes driving for the delivery route, shuttling orders from the plant to the stores, and filling in at any of the stores as needed.) Applicant must have a good driving record, must be able to pass a drug screen, be able stand for extended periods, and be able to lift up to 40 lbs.

Duties:
- Greet customers in a kind & professional manner, accurately take in orders, pull outgoing orders and process payments

- Answer incoming customer inquiries via phone or chat
- Provide accurate and timely information to customers regarding products, services, and policies
- Assist customers with placing & tracking orders, and resolving any issues or concerns
- Perform data entry tasks to update customer records and maintain accurate information
- Conduct outbound calls to follow up with customers or provide additional information as needed
- Utilize phone etiquette skills to ensure professional and courteous communication with customers
- Collaborate with other team members to resolve complex customer inquiries or escalations

Skills:
- Excellent verbal and written communication skills in English
- Strong data entry skills with high accuracy and attention to detail
- Ability to effectively communicate and build rapport with customers
- Experience in customer service is preferred, 1 year
- Proficient in using computer systems and navigating various software applications
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills and the ability to think quickly on your feet

If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Route Driver/Customer Service Representative!```

This job requires a background check.