Part Time Remote Text Chat Operator Jobs in Syosset, NY

About Us

Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers. We streamline the apartment search, approval, and move-in process using technology to move people into stable housing faster. We believe every person deserves a place to blossom, and we're building the tools, systems, and teams to make that possible.

Our Culture

At Anthos|Home, urgency drives our work because every day in shelter matters. We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there.

We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems. Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared.

We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work. How effectively we use data and technology directly impacts how quickly people get home.

The Role

Anthos|Home is seeking a detail-oriented Government Contracts Billing Specialist to support invoicing, payment tracking, and revenue reconciliation across a portfolio of government-funded programs. This role is ideal for an accounting clerk, billing specialist, accounts receivable professional, or finance administrator who enjoys working with data, maintaining organized records, and ensuring invoices and payments are processed accurately and on time. The Government Contracts Billing Specialist will be reporting to the Director of Finance & Administration.

In this role, the Specialist will manage billing activities for contracts and programs funded through agencies such as HUD, New York State OTDA, NYC HRA, Medicaid-funded Social Care Network services, and other government funding sources. Responsibilities include preparing invoices, tracking submission deadlines, monitoring payments received, reconciling revenue, researching discrepancies, and maintaining accurate billing records. This role requires fluency in both Spanish and English (written and verbal), as the Specialist will engage a diverse set of communities across New York City.

This is a part-time, hybrid position averaging approximately 20 hours per week between standard business operating hours (M-F 9am-5pm). Employees are expected to maintain a consistent schedule to support collaboration.

Key Responsibilities

• Prepare and submit invoices for government-funded contracts and programs.
• Track billing deadlines, submission requirements, and payment due dates.
• Monitor invoice status and follow up on outstanding payments.
• Reconcile payments received to invoices submitted and investigate discrepancies.
• Maintain billing trackers and accounts receivable records in Excel and other systems.
• Support Medicaid billing and reimbursement activities, including claim tracking and reconciliation.
• Coordinate with program and finance staff to obtain required supporting documentation.
• Maintain organized records to support audits, contract monitoring, and compliance reviews.
• Prepare regular reports on invoicing activity, collections, outstanding balances, and revenue trends.
• Identify opportunities to improve billing processes, accuracy, and collection timelines.

Qualifications

Required Experience

• 2+ Years in an Accounting Clerk/Billing Associate based role, or an associate's degree in accounting or a similar field with 1+ years relevant experience.
• Proven experience in working under deadlines and handling multiple priorities.
• Bilingual in English/Spanishrequired
• Working knowledge of Excel or similar software.

Preferred Experience

• Experience in billing, accounts receivable, accounting support, bookkeeping, or finance administration.
• Experience invoicing government agencies, nonprofit funders, healthcare payers, or managed care organizations.
• Tech-savvy and quick to learn new tools and systems; Strong Excel skills, including formulas, lookups, filtering, and reconciliation tracking.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple deadlines and work independently in a remote environment.
• Familiarity with Medicaid billing, government contracts, grants, or reimbursement-based funding is a plus.

Compensation and Work Environment

• Competitive pay in the range of $35,000 - $40,000/year, depending on experience.
• Part-time position approximately 20 fixed hours/week between M-F 9am-5pm.
• Predominantly remote work environment with occasional in-person meetings

Join Our Team

Join a mission-driven team moving at startup speed to create real change in New York City. If you're excited by building something new, using technology for social good, and contributing ideas that shape how we work, we'd love to meet you. Apply now to join Anthos|Home and help create a new way home.

How to Apply

Please send your resume and cover letter through our careers site.

Anthos|Home is committed to fostering a workplace where all individuals have equal opportunities to succeed. We are an Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that a range of perspectives strengthens our team and enhances our ability to serve communities effectively. Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation.