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Part Time Remote Inbound Customer Service Representative Jobs in Roy, UT

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... customer service issues, and provide general information. You will be a member of the primary ...

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... customer service issues, and provide general information. You will be a member of the primary ...

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Part Time Remote Inbound Customer Service Representative information

See Roy, UT salary details

$9

$17

$25

How much do part time remote inbound customer service representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for part time remote inbound customer service representative in Roy, UT is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Inbound Customer Service Representative vs Part Time Remote Customer Support Specialist?

AspectPart Time Remote Inbound Customer Service RepresentativePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, inbound calls from customersRemote, handling customer inquiries and support
Employer UsageCall centers, retail, service industriesTech companies, retail, service sectors
Search IntentCustomer service, inbound support jobsCustomer support, troubleshooting roles

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference is that Customer Service Representatives primarily handle inbound calls for general inquiries, while Customer Support Specialists often provide technical assistance or troubleshooting. Understanding these distinctions helps job seekers find the best fit for their skills and career goals.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Roy, UT? The most popular types of Remote Inbound Customer Service Representative jobs in Roy, UT are:
What cities near Roy, UT are hiring for Part Time Remote Inbound Customer Service Representative jobs? Cities near Roy, UT with the most Part Time Remote Inbound Customer Service Representative job openings:
Remote Call Center Agent

Remote Call Center Agent

ACD Connect

Farmington, UT โ€ข Remote

$10/hr

Part-time

Retirement

Posted 2 days ago


Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.