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Part Time Remote Email Support Jobs in Lansing, MI

MCLS

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Remote Part-Time Administrative Assistant

Lansing, MI · Remote

$18/hr

This fully remote role supports communications, scheduling, recordkeeping, membership ... Primary Responsibilities: 1. Answer the main MCLS phone line and administrative emails, responding ...

New

Talkiatry

Psychiatrist (Remote)

East Lansing, MI · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Talkiatry

Psychiatrist (Remote)

Lansing, MI · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Talkiatry

Remote Therapist - Michigan

Lansing, MI · Remote

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Compensation, Benefits & Stability: * Full-time and part-time W-2 employment * $70k with the ...

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All JobsEmail Support JobsPart Time Remote Email Support JobsPart Time Remote Email Support Jobs in Lansing, MI

Part Time Remote Email Support information

See Lansing, MI salary details

$11

$18

$26

How much do part time remote email support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time remote email support in Lansing, MI is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Email Support vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Email SupportPart Time Remote Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentHome-based, email communicationHome-based, phone and email communication
Industry UsageTech, e-commerce, SaaS companiesRetail, telecom, service industries
Search IntentJobs focused on email support rolesJobs involving customer interaction via email and phone

Part Time Remote Email Support primarily involves handling customer inquiries through email, focusing on written communication. In contrast, Part Time Remote Customer Service Representatives often manage both email and phone interactions, providing a broader customer support experience. Both roles require similar skills but differ in communication channels and industry applications.

What is a part time remote email support?

A Part Time Remote Email Support job involves assisting customers or clients by responding to their inquiries, issues, or requests via email, all while working from a location outside of a traditional office. These roles typically require strong written communication skills, the ability to troubleshoot problems, and a customer-focused attitude. As a part-time position, work hours are usually flexible and less than full-time, making it ideal for students, parents, or those seeking additional income. Remote email support staff often use company-provided tools and templates to ensure consistent and professional communication.

What are the key skills and qualifications needed to thrive as a part time remote email support professional?

To thrive as a Part Time Remote Email Support professional, you need strong written communication, problem-solving skills, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with ticketing systems like Zendesk, Freshdesk, or Salesforce, as well as proficiency in email platforms, is typically required. Outstanding organization, patience, and the ability to work independently set top performers apart in this role. These skills ensure efficient resolution of customer inquiries, high satisfaction rates, and effective teamwork in a remote environment.

What are some common challenges faced by part time remote email support representatives and how can they be managed?

Part-time remote email support representatives often encounter challenges such as managing high volumes of inquiries, maintaining consistent communication across different shifts, and staying updated on product or policy changes. To manage these challenges, it’s helpful to develop strong organizational skills, use templates for frequently asked questions, and regularly check internal updates or knowledge bases. Additionally, time management and clear written communication are key to providing efficient and effective support while working remotely and part-time.

What are the most commonly searched types of Remote Email Support jobs in Lansing, MI?

The most popular types of Remote Email Support jobs in Lansing, MI are:

What are popular job titles related to Part Time Remote Email Support jobs in Lansing, MI?

For Part Time Remote Email Support jobs in Lansing, MI, the most frequently searched job titles are:

What job categories do people searching Part Time Remote Email Support jobs in Lansing, MI look for?

The top searched job categories for Part Time Remote Email Support jobs in Lansing, MI are:

Part Time Remote Email Support jobs near you
Infographic showing various Part Time Remote Email Support job openings in Lansing, MI as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,223 per year, or $18.9 per hour.

Remote Part-Time Administrative Assistant

MCLS

Lansing, MI • Remote

$18/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

The Part-Time Administrative Assistant serves as a primary point of contact for general inquiries

and provides responsive, reliable administrative support across MCLS’s daily operations. This

fully remote role supports communications, scheduling, recordkeeping, membership

administration, and customer service functions in a hybrid organizational environment. The

position ensures smooth coordination among staff, members, and external partners by

maintaining accurate information, facilitating meetings, and assisting with organizational

projects as needed.


Primary Responsibilities:

1. Answer the main MCLS phone line and administrative emails, responding professionally and

routing calls appropriately.

2. Process and route RIDES help desk tickets in a timely and accurate manner.

3. Support online meetings, including scheduling, communication, preparation, starting,

hosting, and basic troubleshooting.

4. Assist with membership administration, including processing new, renewed, and canceled

memberships.

5. Send welcome communications to new MCLS member libraries and library directors.

6. Maintain MCLS member and organizational data as directed, including contact management

and record updates.

7. Order supplies for the MCLS office and individual staff as needed or directed.

8. Schedule organization-wide meetings, events, and internal staff gatherings.

9. Assist with special projects and administrative tasks as assigned.

10. Attend MCLS online staff meetings and contribute to a collaborative remote work

environment when schedule permits.

11. Provide general administrative and clerical support to MCLS staff as directed.


Required Qualifications:

1. High school diploma or equivalent.

2. Strong customer service and interpersonal skills, including professional written and verbal

communication.

3. Proficiency with Microsoft Office Suite (Outlook, Word, Excel), calendar management, and

virtual meeting platforms.

4. Ability to learn new software systems and organizational processes quickly.

5. Effective organizational skills with the ability to prioritize tasks, manage competing

deadlines, and support multiple staff members.

6. High attention to detail and accuracy in recordkeeping and data entry.

7. Ability to work independently and collaboratively in a hybrid work environment.

8. Reliable and fast home internet connection.


Desired Qualifications

1. Previous administrative, customer service, or office support experience.

2. Experience using office software, databases, or helpdesk/ticketing systems.


Core Competencies

1. Responsiveness & Reliability: Demonstrates consistent follow-through and timely communication.

2. Professionalism: Represents MCLS positively in all interactions with members, partners, and

staff.

3. Technical Adaptability: Learns new systems quickly and adapts to evolving organizational

tools.

4. Confidentiality: Handles sensitive information with discretion and care.


Working Conditions

1. Fully remote work environment.

2. Must maintain a professional remote work environment suitable for phone and video

communication.

3. Must be available during agreed-upon core hours.

4. Part-time schedule up to 19 hours per week, with occasional flexibility required to support

meetings or organizational needs.


To Apply

Interested candidates should submit a resume and cover letter to jobs at mcls.org by 5 p.m. Eastern on Friday, August 21, 2026.


We look forward to hearing from people who are eager to join our team and help us deliver excellent service to libraries!

Company Description

The Midwest Collaborative for Library Services (MCLS) is a non-profit library consortium that provides quality services, cost-effective products, new approaches, and creative solutions to member libraries of all types in Indiana and Michigan (and beyond). Our talented staff works together to empower libraries to achieve the extraordinary.