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Part Time Remote Email Support Jobs in North Carolina

We care about work life balance and provide all the support and resources you need to succeed. When ... In your first year, if you're a part-time agent following our system, you can make approximately ...

Remote Sales Representative

Charlotte, NC · On-site +1

$75K - $180K/yr

We care about work life balance and provide all the support and resources you need to succeed. When ... In your first year, if you're a part-time agent following our system, you can make approximately ...

If you get a kick out of supporting local businesses, love great software, and want to be part of a ... Remote Supervisory responsibilities : None Notice : Applicants must be authorized to work for any ...

New

... support needed to help you succeed. Key Responsibilities * Coordinate travel reservations ... Respond to customer inquiries via phone, email, and online communication platforms * Research ...

Booking Coordinator (Remote)

Charlotte, NC · Remote

$17 - $21.75/hr

... support throughout the process. Whether you#39;re experienced in customer service or looking to ... Respond to customer inquiries via phone, email, and online communication platforms * Research ...

Showing results 21-40

Part Time Remote Email Support information

What is a part time remote email support?

A Part Time Remote Email Support job involves assisting customers or clients by responding to their inquiries, issues, or requests via email, all while working from a location outside of a traditional office. These roles typically require strong written communication skills, the ability to troubleshoot problems, and a customer-focused attitude. As a part-time position, work hours are usually flexible and less than full-time, making it ideal for students, parents, or those seeking additional income. Remote email support staff often use company-provided tools and templates to ensure consistent and professional communication.

What are the key skills and qualifications needed to thrive as a part time remote email support professional?

To thrive as a Part Time Remote Email Support professional, you need strong written communication, problem-solving skills, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with ticketing systems like Zendesk, Freshdesk, or Salesforce, as well as proficiency in email platforms, is typically required. Outstanding organization, patience, and the ability to work independently set top performers apart in this role. These skills ensure efficient resolution of customer inquiries, high satisfaction rates, and effective teamwork in a remote environment.

What are some common challenges faced by part time remote email support representatives and how can they be managed?

Part-time remote email support representatives often encounter challenges such as managing high volumes of inquiries, maintaining consistent communication across different shifts, and staying updated on product or policy changes. To manage these challenges, it’s helpful to develop strong organizational skills, use templates for frequently asked questions, and regularly check internal updates or knowledge bases. Additionally, time management and clear written communication are key to providing efficient and effective support while working remotely and part-time.

What is the difference between Part Time Remote Email Support vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Email SupportPart Time Remote Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentHome-based, email communicationHome-based, phone and email communication
Industry UsageTech, e-commerce, SaaS companiesRetail, telecom, service industries
Search IntentJobs focused on email support rolesJobs involving customer interaction via email and phone

Part Time Remote Email Support primarily involves handling customer inquiries through email, focusing on written communication. In contrast, Part Time Remote Customer Service Representatives often manage both email and phone interactions, providing a broader customer support experience. Both roles require similar skills but differ in communication channels and industry applications.

What are popular job titles related to Part Time Remote Email Support jobs in North Carolina?

For Part Time Remote Email Support jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Part Time Remote Email Support jobs in North Carolina look for?

The top searched job categories for Part Time Remote Email Support jobs in North Carolina are:

What cities in North Carolina are hiring for Part Time Remote Email Support jobs?

Cities in North Carolina with the most Part Time Remote Email Support job openings:

Infographic showing various Part Time Remote Email Support job openings in North Carolina as of August 2026, with employment types broken down into 100% Part Time. Highlights an 7% In-person, and 93% Remote job distribution.

Remote Sales Representative

Symmetry

Charlotte, NC • Remote

$75K - $180K/yr

Full-time, Part-time

Life, Retirement

Re-posted 23 days ago


Job description

Remote Sales Representative

Must be authorized to work in the US, no work visas offered at this time

Organization Description:

At The William Agency, we provide a range of life insurance solutions that include mortgage protection, disability, retirement protection, term life, whole life, and more. Our primary focus is on creating a life that uplifts your spirit and empowers you to make a positive impact on clients' lives. We have fostered a growth-oriented culture that allows our representatives to genuinely help clients without the burden of high-pressure tactics or sales quotas.

Job Details:

100% TRAINING PROVIDEDNo prior sales or insurance experience is necessary.

We are looking for motivated and ambitious individuals who care about helping families. Whether you're just starting out or already have some experience, we want you to join our team! Our main focus is on Mortgage Protection Insurance, which means we help families with their mortgage and final expense insurance needs. We work with more than 20 top-rated insurance companies, so we can offer the best and most affordable options to our clients. You'll also have access to other insurance products like:

- Final expense

- Medical supplements

- Indexed universal life

- Annuities.

As a team member, you'll have the chance to make a positive difference in families lives. And the best part is, you'll have the flexibility to work on a commission basis. We care about work life balance and provide all the support and resources you need to succeed.

When you join us, you'll receive training using a proven system, including a phone script that helps you set up appointments with clients in their homes. You'll also have access to presentations that work well during in home meetings. You'll spend about an hour with clients, helping them choose the best and most affordable program for their family. For each family you protect, you can typically earn around $500 as your commission.

We offer:

- Comprehensive training programs like bootcamps and conferences

- Regular conference calls and support from personal mentors giving our agents a competitive advantage in the industry.

- It doesn't matter if you're already experienced, just starting out, or looking for a part time opportunity you'll have access to the best training and marketing platform available. Our industry leading producers and leaders will provide ongoing mentorship and support to help you succeed.

Our proven sales system is the reason why we've been growing rapidly, almost doubling our success every year for the past 7 years. We're the fastest growing organization in the country. We've revolutionized the industry, which means our full time agents can enjoy a great work life balance.

As for what you can earn, this is a 1099 sales position, meaning you'll work on commission only. On average, you can expect to earn around $500 per application. Full time underwriters typically write about 4-10 applications per week.

In your first year, if you're a part-time agent following our system, you can make approximately $30,000 to $60,000. Full-time agents who follow our system can make around $75,000 to $180,000 in their first year. Qualifying agents also have the opportunity to earn a 5% commission increase every two months.

By applying for this position, you agree to receive communication via phone, email, and text.

Responsibilities:

Your main role as a Remote Work Sales Agent will be to assess the needs of families seeking insurance coverage, specifically for mortgage protection or final expense insurance, all while working from the comfort of your own home.

You will learn how to present suitable insurance solutions to clients through virtual meetings, making sure they understand their options.

Building relationships with clients and providing top-notch customer service will be crucial, even when interacting remotely.

Collaboration with your team members, using communication tools and online platforms, is important to reach sales targets and help the company grow.

It's important to stay updated on industry trends and product knowledge so you can educate clients effectively, utilizing online resources and training materials.

Keeping accurate records of client interactions and transactions is essential for proper documentation and follow-up, using remote work tools for organization.

You'll have access to exclusive leads, so you won't need to make cold calls, and you'll have the flexibility to reach out to interested clients remotely.

The company will provide you with the necessary virtual tools and resources to conduct appointments with clients from your own home.

During these virtual appointments, you'll use presentations that have worked well in the past to help clients choose the best insurance program for their family, leveraging remote collaboration platforms.

You'll also be working closely with your team, utilizing online communication tools, to ensure everything runs smoothly in the remote work environment.

Requirements:

Good communication and people skills are important for effectively interacting with clients, even in a remote setting.

You should be comfortable presenting information virtually and engaging clients through online platforms.

Having a strong drive to succeed and being motivated are key qualities for this remote role, as you'll be responsible for managing your time and productivity.

While you'll have independence in your work, it's important to also be a team player and contribute to the company's growth, utilizing remote collaboration tools and participating in online team activities.

Being comfortable with technology and willing to learn relevant software and tools for remote work is essential for success in this role.

The company will provide training opportunities that you'll need to attend online to improve your skills in the remote work environment.

If you don't already have an active life insurance license, the company can help you obtain one, even while working remotely.

The William Agency | Regional Sales Manager

No agents success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

SFG0052390


Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009