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Part Time Remote Customer Service Jobs in Springfield, VA

Booz Allen Hamilton, Inc.

CRM Program Specialist

Mclean, VA · On-site +1

$86K - $198K/yr

Remote Work: Hybrid Job Number: R0245400 Location: McLean,VA,US Share job via: Share CRM Program ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

BetterHelp

Psychiatrist - Remote

Washington, DC · Remote

$119 - $242/hr

Provide psychiatric services to individuals who otherwise may not have access to mental health ... Flexible commitment: Part-time, 1099 contract position What You'll Do * Conduct video consultations ...

US Fertility, LLC

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

High level of customer service essential More important than any single credential, however, is the ... Employee wellness and recognition programs Part-Time Employees * 401(k) with company match

New

Harris

Remote Care Management - CMA

Washington, DC · Remote

Part-time team members will typically need to dedicate an average of 20-30 hours per week to care ... Committed to excellence in patient care and customer service. * Ability to troubleshoot minor ...

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Part Time Remote Customer Service information

See Springfield, VA salary details

$10

$19

$28

How much do part time remote customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time remote customer service in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced in a part time remote customer service role, and how can I prepare for them?

Part-time remote customer service roles often present challenges such as managing time effectively, staying motivated without in-person supervision, and handling a variety of customer concerns through digital channels. To prepare, it's important to establish a dedicated workspace, develop strong written and verbal communication skills, and familiarize yourself with the company's support tools and resources. Regularly checking in with your team virtually and seeking feedback can also help you stay connected and improve your performance.

What are the key skills and qualifications needed to thrive as a part time remote customer service representative?

To thrive as a Part Time Remote Customer Service representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer systems is often required. Exceptional patience, active listening, and self-motivation help individuals excel in a remote environment. These skills ensure efficient customer support, high satisfaction rates, and effective independent work.

What is a part time remote customer service?

A part time remote customer service job involves assisting customers with inquiries, issues, or orders from a location outside of a traditional office, typically from home. These roles usually require strong communication skills, a reliable internet connection, and the ability to work flexible hours. Duties may include answering phone calls, responding to emails or chat messages, and helping resolve customer concerns. This job is ideal for individuals seeking work-life balance or supplementary income while working remotely.
What are the most commonly searched types of Remote Customer Service jobs in Springfield, VA? The most popular types of Remote Customer Service jobs in Springfield, VA are:
What are popular job titles related to Part Time Remote Customer Service jobs in Springfield, VA? For Part Time Remote Customer Service jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Customer Service jobs in Springfield, VA look for? The top searched job categories for Part Time Remote Customer Service jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Part Time Remote Customer Service jobs? Cities near Springfield, VA with the most Part Time Remote Customer Service job openings:
Part Time Remote Customer Service jobs near you
Infographic showing various Part Time Remote Customer Service job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Assessment Specialist -Closed Captioning - FCC Compliance (Remote, Part Time)

TestPros

Sterling, VA • On-site, Remote

$40 - $70/hr

Part-time

Re-posted 24 days ago

Job description

TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world. We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure.
TestPros is seeking Accessibility Assessment Specialists with an analytical, customer-focused mindset and experience in usability, customer experience (CX), and accessibility compliance testing.
Start: Future projects late 2026 or 2027 (not an immediate job opening)
Type: Part-time consulting
Overview
Focus: Closed Captioning Quality and Caption Settings Accessibility for Television Devices
Regulatory Basis: Federal Communications Commission (FCC) closed captioning requirements
Location: Remote, with occasional travel to customer sites or TestPros labs in Sterling, VA
This role evaluates television devices for compliance with FCC closed captioning requirements, focusing on caption quality during video playback and the accessibility and usability of closed caption display settings within the TV user interface. The specialist performs hands-on device testing, documents compliance gaps, and provides actionable remediation guidance.
Key Responsibilities
Evaluate closed captions for accuracy, synchronicity, completeness, and placement. Test live, linear, and on-demand content as applicable. Identify caption timing, truncation, speaker attribution, and placement issues. Capture test evidence and document defects with clear reproduction steps and severity ratings. Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls. Develop and execute test plans mapped to FCC requirements, produce compliance assessment reports with remediation recommendations, validate fixes, and collaborate with QA, engineering, product, and compliance teams.
Required Skills
  • 5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing
  • Hands-on experience evaluating closed captioning quality
  • Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)
  • Experience testing physical TV devices using remote controls
  • Ability to document findings clearly with supporting evidence
  • Strong written communication and reporting skills
Preferred Skills
  • Experience testing smart TVs, set-top boxes, or streaming devices
  • Familiarity with caption customization features and UI discoverability testing
  • Knowledge of CVAA or device-level accessibility requirements
  • Accessibility or QA certifications (CPACC, WAS, or similar)

Work Environment: Hands-on device testing role. Remote-friendly when device access is available, with occasional on-site or hybrid work as needed.
Rate: $40-70/hr (1099 or Corp. To Corp.). This range represents a good-faith estimate and is not a guarantee; final compensation is determined by factors such as experience, qualifications, and government contract labor rate requirements and may fall outside the stated range.
Equal Opportunity Employer
TestPros is an equal-opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
Offer Considerations
TestPros considers several factors when extending an offer, including but not limited to, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications.
Federal Compliance
As a federal contractor, TestPros is subject to all federal and state mandates and/or other customer requirements.

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