Part Time Remote Customer Service Jobs in Springdale, AR

Position Summary...What you'll do...Walmart Data Ventures is looking for an experienced quantitative and/or qualitative research to join our growing Research Team. This role is integral in cultivating and maintaining cross-functional and client relationships, delivering revenue through bespoke research projects. The ideal candidate is an intellectually curious, detail-oriented self-starter with a proven track record of owning all aspects of market research projects and client communication. Who we are: Walmart Data Ventures is dedicated to unlocking the power of data to drive smarter business decisions both internally and for our Supplier partners. By delivering cutting-edge data products and solutions, we help Walmart and our clients realize the full potential of their data assets. What you'll do:

• Lead and execute all aspects of quantitative and qualitative research processes including research design, questionnaire development, programming, data collection, data analysis and storytelling.
• Serve as a product ambassador, demonstrating extensive knowledge of Walmart Data Ventures products and services, including competitive marketplace offerings, to identify and sell solutions.
• Proactively troubleshoot complicated issues that arise in an efficient and effective manner, providing oversight on quality control processes at each step of the research lifecycle.
• Build strong, long-term relationships with assigned accounts through value-add research best practices consultation, leading annual research planning workshops and continually delighting clients with a positive, customer-centric attitude.
• Efficiently manage time to focus on essential activities to ensure customer satisfaction, delivery of impactful insights, account growth and contract renewals.
• Support creation of ad hoc training and marketing collateral in partnership with cross-functional partners.
• Collaborate with cross-functional stakeholders to support the development of our product suite by sharing client user requests, industry, market, and competitive trends in a positive and actionable way.

Who you are:

• You love nurturing and building relationships and can provide strategic guidance to clients.
• You are able to successfully manage multiple projects and competing priorities to ensure deadlines are met and clients have a positive experience.
• Are enthusiastic about research, data driven approaches, new technology and strategic thinking.
• A collaborator at heart - a team player who works harmoniously within and across a team, comfortable working in async and virtual environments.

What you'll bring:

• Bachelor's degree in relevant field.
• 3+ years of market research experience (client facing a must)
• Excellent written, verbal, presentation and phone communication skills with the ability to adapt conversations for technical and non-technical audiences.
• Experience visualizing data with tools such as Excel, PowerPoint, Tableau, and others.
• Knowledge of SPSS and/or other quantitative reporting tools is required.
• Familiarity with online data collection tools (i.e., SurveyMonkey, Qualtrics, Decipher, etc.)

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- StockMinimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., SalesPrimary Location...221 River St, Hoboken, NJ 07030, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.