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Part Time Remote Customer Service Jobs in Lebanon, PA

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How much do part time remote customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for part time remote customer service in Lebanon, PA is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is a part time remote customer service?

A part time remote customer service job involves assisting customers with inquiries, issues, or orders from a location outside of a traditional office, typically from home. These roles usually require strong communication skills, a reliable internet connection, and the ability to work flexible hours. Duties may include answering phone calls, responding to emails or chat messages, and helping resolve customer concerns. This job is ideal for individuals seeking work-life balance or supplementary income while working remotely.

What are the key skills and qualifications needed to thrive as a part time remote customer service representative?

To thrive as a Part Time Remote Customer Service representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer systems is often required. Exceptional patience, active listening, and self-motivation help individuals excel in a remote environment. These skills ensure efficient customer support, high satisfaction rates, and effective independent work.

What are some common challenges faced in a part time remote customer service role, and how can I prepare for them?

Part-time remote customer service roles often present challenges such as managing time effectively, staying motivated without in-person supervision, and handling a variety of customer concerns through digital channels. To prepare, it's important to establish a dedicated workspace, develop strong written and verbal communication skills, and familiarize yourself with the company's support tools and resources. Regularly checking in with your team virtually and seeking feedback can also help you stay connected and improve your performance.

Are there any legitimate part-time remote customer service jobs?

Part-time remote customer service jobs are widely available and often involve handling customer inquiries via phone, email, or chat platforms. Reputable companies typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. Job seekers should verify the legitimacy of listings and avoid positions that ask for upfront fees or personal financial information.

What are the most commonly searched types of Remote Customer Service jobs in Lebanon, PA?

The most popular types of Remote Customer Service jobs in Lebanon, PA are:

What are popular job titles related to Part Time Remote Customer Service jobs in Lebanon, PA?

For Part Time Remote Customer Service jobs in Lebanon, PA, the most frequently searched job titles are:

What cities near Lebanon, PA are hiring for Part Time Remote Customer Service jobs?

Cities near Lebanon, PA with the most Part Time Remote Customer Service job openings:

Part Time Remote Customer Service jobs near you
Infographic showing various Part Time Remote Customer Service job openings in Lebanon, PA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,421 per year, or $18.5 per hour.

Part Time Behavioral Health Member Services Specialist

Amerihealth Caritas

Harrisburg, PA • On-site, Remote

$16.25 - $20.50/hr

Part-time

Medical, Retirement, PTO

Posted 11 days ago

AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

132nd of 315 rated insurance

Job description

Job Description:
Member Services Specialists are the first point of contact for youth, families/caregivers and providers. They are responsible for answering all calls within a specific service level agreement and completing the registration process as well as managing questions from treatment providers. Member Services Specialists determines the appropriate routing of the call and attempts to be the first point of resolution. This position is also responsible for maintaining consistent procedures and providing outstanding customer service.

Work Arrangement/Schedule

  • Fully Remote; must be able to accommodate Saturday and Sunday 3:00pm-11:00pm Eastern Time Zone
  • Required Training will take place during 1st and 2nd shift hours at a minimum of 14 hours a week

Key Responsibilities

  • Answer incoming calls and provide information about PerformCare's operations and services.
  • Complete intake documentation for Members accurately and efficiently.
  • Explain procedures for accessing behavioral health services.
  • Address Member complaints by initiating the PerformCare Grievance and Complaint process.
  • Explain Member rights upon request and provide additional resources, including the Member Handbook and provider lists within the Member's geographic region.
  • Enter requests and authorizations into the system accurately.


Education & Experience

  • Bachelor's degree (BS or BA) from an accredited college or university required.
  • 1 to 3 years of behavioral health experience preferred.
  • Strong written and verbal communication skills; ability to respond sensitively to Member inquiries preferred.
  • Previous customer service and data entry experience desired, preferably in a call center environment.
  • Minimum of one year of experience in mental health and/or human services preferred.
  • Proficiency in Windows-based PC applications.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Employment Type: PART_TIME

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