Part Time Remote Customer Service Jobs in Hayden, ID

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

MUST HOLD AN INDEPENDENT OR ASSOCIATE LICENSURE IN WASHINGTON

Licenses Accepted: LSWAIC, LMHCA, LMFTA, LICSW, LMHC, LMFT

Work Type: 100% Remote (W-2)

At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care.

We also believe clinicians deserve an exceptional compensation and benefits package.

Compensation

• Full-Time Salary: (base + bonus) $70,000-$80,000
• Part-Time Rate: $54-$66/hour
• Signing Bonuses!

Benefits

• 401(k) with matching
• Medical, dental, and vision insurance
• Wellness stipend
• Free online CEUs
• Malpractice liability insurance
• PTO (vacation, sick time, select federal holidays)
• Reimbursement for new license applications
• Opportunity for cross-licensure sponsorship (if eligible)
• Transparent scheduling- know your schedule ahead of time
• Dedicated operational, HR, and IT support
• Complimentary yoga sessions
• 24/7 Employee Assistance Program

The Provider Experience at Charlie Health:

• Flexibility: Work from home or anywhere. We are 100% remote!
• Consistency: We will make sure to keep your calendar as full as you want it to be. You can expect predictable weekly schedules and steady caseloads
• Support: Full-time Admissions & Assessment team so that our talented clinicians can focus on providing exceptional care to our clients.
• Collaboration: All clinicians participate in case discussions, allowing you to leverage the expertise of others to develop new skills and perspectives.
• Client Relationships: With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing.
• Free CEUs: Ongoing professional development

About the Role

Charlie Health is hiring a few exceptional Licensed Mental Health Therapists/Counselors to provide remote, telehealth services to our adolescent and young adult clients. We're eager to work with forward-thinking mental health and substance use professionals to enhance our programming and provide the best possible care to our clients.

Provide telehealth services to adolescents and young adults in a virtual setting. Positions available as part-time or full-time W-2.

• Part-Time: Minimum 12 hours/week; flexible scheduling
• Full-Time: 40 hours/week; evening availability required

About You

• Well versed and confident integrating multiple modalities (DBT, CBT, EMDR, MI certification a plus)
• Experienced with teens and young adults
• Passionate and skilled in group services
• Collaborative, creative, and engaging on video
• Available evenings to meet client needs
• Committed to self-care and addressing the rural mental health crisis

Qualifications

• Licensed or pre-licensed mental health clinician (all disciplines welcome)
• Master's degree in mental health or related field
• Experience with youth/young adults highly preferred
• Availability between 12-40 hours/week depending on part-time or full-time W2
• Familiar with cloud-based tools (Gmail, Slack, Zoom, Dropbox), EMR, and outcomes software

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all teens and young adults. #LI-Remote

Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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