Description:
Role Summary
The Part-Time Retail Associate is responsible for delivering an outstanding in-store experience for customers. This role supports sales, merchandising, and day-to-day store operations while building product knowledge to confidently guide customers through their e-bike journey.
Requirements:
Key ResponsibilitiesSales & Customer Experience
- Deliver friendly, engaging, and consultative sales experiences
- Educate customers on e-bikes, accessories, and services
- Assist customers with product selection, test ride coordination, and purchase decisions
- Support store promotions and events to drive customer engagement
Store Operations
- Maintain store cleanliness, organization, and merchandising standards
- Assist with receiving inventory, restocking, and maintaining accurate stock levels
- Support daily operational tasks including POS transactions and basic cash handling
Team Support
- Collaborate with team members and leadership to meet store goals
- Take direction from Key Holder and store leadership to support daily priorities
- Contribute to a positive, team-oriented store culture
Qualifications
- 0–2 years of retail or customer service experience preferred
- Strong communication and interpersonal skills
- Customer-first mindset with a positive and energetic attitude
- Ability to work flexible hours, including evenings and weekends
- Interest in cycling, e-bikes, or outdoor lifestyle is a plus
Physical Requirements
- Ability to lift up to 50 lbs (bikes and equipment)
- Ability to stand, walk, and be active for extended periods