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Title Ticket Seller | Part-Time | Chartway Arena @ Old Dominion University

Oak View Group

Norfolk, VA • On-site

$17/hr

Part-time

Retirement

Posted 20 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

24th of 37 rated event venues

Job description

Ticket Seller | Part-Time | Chartway Arena @ Old Dominion University
Location US-VA-Norfolk
Job Post Information* : Posted Date 3 weeks ago(7/31/2026 9:07 AM)
Job ID 2026-33721
Category Ticket Sales
Type Regular Part-Time
Location : Location US-VA-Norfolk
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 23529
Location : Address 4320 Hampton Boulevard
Job Post Information* : Post End Date 10/30/2026
Overview

This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, and using a computer); will call functions (locating tickets and researching confirmation details); customer inquiries (understanding policies and procedures, providing accurate information, and researching answers and transactions); and on-site parking sales (processing payments in parking garages/lots and validating prepaid parking passes) while providing a high level of customer service.

This role will pay an hourly rate of $17.00. 

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until October 30, 2026

Responsibilities
  • Selling Event Tickets to Patrons.
  • Working Customer Service Windows.
  • Working Will Call Windows.
  • Answering phone inquiries.
  • Processing on-site payments in parking garages/lots.
  • Validating prepaid parking passes.
  • Reconcile daily sales.
  • Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
  • Display outstanding customer service to all patrons.
  • Provide accurate Chartway Arena and ODU Athletic information to patrons.
  • Other duties and responsibilities assigned.
Qualifications
  • Prior sales and customer service experience preferred but not necessary.
  • High school diploma or GED preferred.
  • Cash Handling Experience is preferred.
  • Strong communication skills.
  • Basic computer knowledge.
  • Strong attention to detail.
  • Ability to work a flexible schedule, including evenings and weekends, and must be consistent with on-time arrival.
  • Ability to work independently and under pressure.
Options
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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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