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Part Time Overnight Call Center Jobs in California

Highlands Energy

Bilingual Call Center Rep

Fresno, CA

$18 - $22/hr

PART TIME POSITION: Monday - Friday 1:pm - 5:pm WAGES: $18/hour + Commission The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and ...

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All JobsCall Center JobsPart Time Overnight Call Center JobsPart Time Overnight Call Center Jobs in California

Part Time Overnight Call Center information

What is the difference between Part Time Overnight Call Center vs Customer Service Representative?

AspectPart Time Overnight Call CenterCustomer Service Representative
Work HoursOvernight shifts, part-timeDaytime or flexible hours, full-time or part-time
Work EnvironmentCall center setting, often in a shared spaceOffice, retail, or remote settings
Required SkillsCommunication, patience, basic tech skillsCommunication, problem-solving, product knowledge
Industry UsageCustomer support, telemarketing, tech supportCustomer service across various industries

While both roles involve assisting customers via phone, the Part Time Overnight Call Center typically requires working night shifts in a call center environment, focusing on support or sales. Customer Service Representatives may work during regular hours and in diverse settings. The roles share similar skills but differ mainly in schedule and work environment.

What are the most commonly searched types of Part Time Call Center jobs in California?

The most popular types of Part Time Call Center jobs in California are:

What cities in California are hiring for Part Time Overnight Call Center jobs?

Cities in California with the most Part Time Overnight Call Center job openings:

Part Time Overnight Call Center jobs near you

Bilingual Call Center Rep

Highlands Energy

Fresno, CA

$18 - $22/hr

Part-time

Re-posted 23 days ago

Job description

PART TIME POSITION: Monday - Friday 1:pm - 5:pm
WAGES: $18/hour + Commission
The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and renters to inform them about our valuable programs. This Part Time position involves making outbound calls, assessing eligibility, and scheduling appointments during the late afternoon. Our company is committed to providing excellent service in a supportive work environment.

Responsibilities:

  • Complete initial and ongoing training as per the Sales Representative Training Plan to stay up-to-date on products, services, and procedures.
  • Achieve assigned sales targets and key performance indicators (KPIs) to meet team and company goals.
  • Conduct outreach to residential housing owners, educating them about available programs and services.
  • Assess eligibility and gather necessary documentation over the phone.
  • Schedule consultations between residential occupants and company specialists.
  • Ensure appointment details are clearly communicated to the designated specialist.
  • Submit all required documentation accurately and in a timely manner.
  • Actively contribute to team success and align with the company’s overall objectives.
  • Keep detailed records of interactions, issues, and ongoing customer needs.
  • Attend all training sessions and team meetings to enhance skills and knowledge.
  • Maintain a clean and safe work environment by following company policies and safety regulations.
  • Perform other duties as needed to support company operations.

Qualifications

  • Bilingual in Spanish - REQUIRED
  • High School diploma or equivalent
  • 1+ years of customer service experience
  • 1+ years of outbound calling experience preferred
  • Strong written, verbal, and listening communication skills
  • Excellent phone etiquette
  • Proficient in computer use, including Outlook and Microsoft Office Products