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Media Services Technology Specialist
Full-time Staff
Sugar Grove Campus
Hybrid Option: No
Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision plans, and a secure pension plan through SURS. You'll also enjoy 14 paid holidays, including winter and Thanksgiving breaks. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Your future starts here - join us today!
Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college's culture of collaboration, professional growth and student success.
The Media Services Technical Specialistreports to the Media Services Coordinator. This position is responsible for themaintenance, repair, operation, and installation of all A/V and media equipmentowned by the college. In addition, theposition provides technical support to students, faculty, staff, andadministrators in the use of A/V and media equipment. It assists the EducationalTelevision and Video Production staff with television and satellite facilitiesand functions.
Responsibilities
Maintain, install, operate, repair, schedule, and distribute A/V and media equipment and systems across all college locations, including lighting and audio systems.
Maintain accurate inventories of equipment replacement parts, service manuals, and operational documentation, including the media equipment inventory database.
Provide technical support for all college functions, departmental needs, and college-sponsored and external rental events, including troubleshooting and resolving media, lighting, and audio system issues.
Train and assist faculty, staff, administrators, and students, and support part-time media technicians with troubleshooting and technical problem resolution for the use of media equipment and facilities.
Operate and maintain a server-based media console system that monitors all media control devices and endpoints. Program or reprogram touch control systems as appropriate in cases of redesign or malfunction.
Assist with the production of instructional media in the multimedia production center.
Develop multimedia system designs and technical specifications for Requests for Proposals. Review and evaluate vendor proposals and provide technical recommendations for vendor selection.
Document all A/V and media-related problem resolution in the knowledge base and maintain current technical and operational resources.
Support the Media Services Coordinator with departmental operations and assume responsibility for the department in the coordinator's absence.
Perform other duties as assigned.
Minimum Qualifications
Associate's degree in related field required.Bachelor's degree preferred.
Minimum of three years' experience in the operation, maintenance, and repair of a wide variety of A/V, media and electronic equipment required.
Excellent computer skills.
Ability to work independently.
Ability to lift a minimum of 50 pounds.
Excellent verbal and written communication skills required. Good interpersonal and organizational skills necessary. Ability to interact with all levels of management, faculty, staff, and students is necessary.
Please attach the following documents when applying:

1. Cover Letter-Yes
2. Resume-Yes
3. References-No (Can be provided at interview)
4. Transcripts-No (Can be provided at interview)

Position Details
req2186
Grant Funded: No
Compensation Range: 22.44 - 27.04
Compensation Type: Hourly
Compensation: The pay for this position will be determined by your experience, education, and qualifications.
Work Schedule: Other Mon-Thurs 10:30am - 7:00pm and Fri 8:00am-4:30pm
Work Hours: 40 hours/week
Testing: No
Priority Application Review Date: 9/10/2026
Applications received by the "Priority Application Review Date" will receive priority consideration. Review of applications will begin at that time and continue until the position is filled.
Benefits: Click to See Benefits Page
Special Instructions: Please attach all required documents at the time of application.
EOE, including disability and veteran