ZipRecruiter

Log In

2

Part Time Live Chat Jobs in Worcester, MA (NOW HIRING)

Best Buy

Retail Sales Specialist - Cameras

Framingham, MA · On-site

$35K - $41K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... The length of your LOA depends on your situation, where you live, your full-time or part-time ...

Best Buy

Retail Sales Specialist - Cameras

Framingham, MA

$35K - $41K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... The length of your LOA depends on your situation, where you live, your full-time or part-time ...

All JobsLive Chat JobsPart Time Live Chat JobsPart Time Live Chat Jobs in Worcester, MA

Part Time Live Chat information

See Worcester, MA salary details

$9

$18

$36

How much do part time live chat jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for part time live chat in Worcester, MA is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $20.66 per hour, depending on experience, location, and employer.

What is a part time live chat job?

Part time live chat jobs involve assisting customers via online chat platforms, typically for companies' websites or apps. Employees in these roles answer questions, resolve issues, and provide product or service information in real time. The work is performed remotely or in an office, with flexible hours that are less than a standard full-time schedule. These jobs require strong written communication skills, customer service abilities, and often some basic technical knowledge. Part time live chat jobs are popular among students, parents, or anyone seeking flexible work arrangements.

What are the key skills and qualifications needed to thrive as a part time live chat agent?

To thrive as a Part Time Live Chat Agent, you need excellent written communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic computer literacy are often required. Strong multitasking, patience, and customer-focused attitude help you stand out in this role. These skills ensure efficient, high-quality customer support and positive brand interactions in a fast-paced online environment.

What are the typical challenges faced by part time live chat agents, and how can they be managed effectively?

Part-time live chat agents often manage multiple conversations simultaneously, which can be challenging when customers have urgent or complex inquiries. Staying organized, using canned responses wisely, and maintaining a friendly, professional tone under pressure are crucial. Effective agents also quickly familiarize themselves with company knowledge bases and escalation procedures, ensuring they can resolve issues efficiently or direct customers to the right resources. Regular feedback from supervisors and communication with team members help address recurring challenges and improve overall performance.

What is the difference between Part Time Live Chat vs Part Time Customer Service Representative?

AspectPart Time Live ChatPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes training providedSimilar; may require customer service experience
Work EnvironmentOnline, remote, chat-basedOnline or in-office, phone and email support
Industry UsageCommon in e-commerce, tech, retailWidespread across various industries
Search & Comparison IntentFocus on chat-based roles, remote workBroader customer support roles, multi-channel

Part Time Live Chat roles primarily involve online chat support, focusing on real-time communication via chat platforms. In contrast, Part Time Customer Service Representatives may handle chat, phone, or email support, often in a broader customer service capacity. Both roles require strong communication skills, but Live Chat positions are more specialized for online, text-based interactions, making them ideal for remote, flexible work environments.

What are the most commonly searched types of Live Chat jobs in Worcester, MA?

The most popular types of Live Chat jobs in Worcester, MA are:

Part Time Live Chat jobs near you
Infographic showing various Part Time Live Chat job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $39,070 per year, or $18.8 per hour.

Call Center Representative

Opus Inspection

Shrewsbury, MA • On-site

$18.50 - $19.50/hr

Part-time

Posted 24 days ago

Job description

Schedule: Part-time - Monday, Wednesday, Thursday, Friday 1 PM - 5 PM (remote)
Tuesday - 8:30 AM - 5 PM (onsite)
Office Location: Shrewsbury, Massachusetts (80% remote schedule after on-site training is complete)
Rate: $18.50-19.50/hr
POSITION PURPOSE:
This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs.
DUTIES AND RESPONSIBILITIES:
  • Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes:
  • Entering each call received into tracking system.
  • Resolving issues, independently and effectively.
  • Identifying when an escalation to management will result in best overall customer satisfaction for the motorist.
  • Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program.
  • Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat.
  • Generate consumable/heavy wear orders when requested by inspection stations.
  • Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS).
  • Other duties as needed to ensure the smooth operation of the program as assigned by management.

EDUCATION AND WORK EXPERIENCE:
  • High School Diploma or equivalent.
  • Bilingual fluency in Spanish and English a plus.
  • Two to four (2-4) years working in a Customer Service or Call Center environment.
  • Experience in successful conflict resolution preferred.
  • MUST pass an Emission Inspector Certification training class and any additional certification as determined by management.

PREFERRED KNOWLEDGE AND SKILLS:
  • Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations.
  • Strong verbal, written, organizational skills.
  • Strong teamwork orientation.
  • Ability to work in a fast paced environment.
  • Competency with Microsoft Office programs, including basic data entry skills.
  • Must be able to work at least 2 Saturdays per month.

Apply