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Part Time Google Call Center Jobs in Calgary, AB

Call Centre Agent

Calgary, AB · On-site

CA$18/hr

Call Centre Agent - On-Demand Transit SOUTHLAND Transportation is seeking dedicated Call Centre ... Part-time positions available; weekend availability required. Shifts fall between the hours of 5:00 ...

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You have a permanent part-time positi on (approx. 20hrs/week). * You benefit from a free LASIK ...

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You have a permanent part-time positi on (approx. 20hrs/week). * You benefit from a free LASIK ...

... and P/T available The Cook produces works in a fast-paced environment to produce high quality ... To keep this spirit of change making front and centre, we follow a set of guidelines we call our ...

Part Time Google Call Center information

What are some common challenges faced by part-time employees in a Google call center, and how can they be addressed?

Part-time employees in a Google call center often face challenges such as adapting to rapidly changing product updates, managing high call volumes within limited work hours, and staying connected with a team that may include many full-time staff. To address these challenges, it's important to proactively communicate with supervisors, participate in ongoing training, and leverage internal resources like knowledge bases and chat support. Additionally, building strong relationships with teammates and seeking feedback can help part-time agents stay informed and feel integrated within the team.

What is a part time Google call center?

A Part Time Google Call Center job involves working for a third-party company that handles customer service or technical support calls on behalf of Google. Employees in these roles assist customers with inquiries about Google products, help resolve technical issues, and provide information about services. The job is typically shift-based, allowing for flexible hours that can fit around other commitments. These positions require good communication skills, basic technical knowledge, and the ability to troubleshoot problems effectively.

What is the difference between Part Time Google Call Center vs Part Time Customer Service Representative?

AspectPart Time Google Call CenterPart Time Customer Service Representative
Required CredentialsBasic computer skills, sometimes specific training on Google productsCustomer service skills, sometimes specific product knowledge
Work EnvironmentCall center setting, often remote or on-siteOffice or remote, handling customer inquiries
Employer & Industry UsageGoogle, tech industryVarious industries, retail, telecom, tech
Common Search & Comparison IntentJob duties, pay, hours, qualificationsJob roles, responsibilities, work hours

Part Time Google Call Center roles typically focus on handling inquiries related to Google products within a call center environment, often requiring basic technical skills. Part Time Customer Service Representatives have broader roles across various industries, emphasizing customer interaction and problem-solving. While both involve customer communication, the Google Call Center role is more specialized in tech support, whereas customer service roles are more general.

Does Part Time Google Call Center allow part-time work?

Yes, the Part Time Google Call Center position is designed to be a part-time role, typically offering flexible schedules that accommodate part-time work arrangements. It often involves remote work, requiring communication skills and familiarity with Google tools. Candidates should review specific job postings for exact hours and requirements.

What are the key skills and qualifications needed to thrive as a part time Google call center representative, and why are they important?

To thrive as a Part Time Google Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and Google's suite of products is typically required. Exceptional communication, patience, and the ability to work efficiently under pressure are crucial soft skills for this role. These skills and qualifications ensure effective support, high customer satisfaction, and the ability to represent Google's brand positively.

What are the most commonly searched types of Google Call Center jobs in Calgary, AB?

The most popular types of Google Call Center jobs in Calgary, AB are:

Infographic showing various Part Time Google Call Center job openings in Calgary, AB as of August 2026, with employment types broken down into 17% Full Time, and 83% Part Time. Highlights an 100% In-person job distribution.

Call Centre Agent

5110 - Southland Transportation LTD

Calgary, AB • On-site

CA$18/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Call Centre Agent – On-Demand Transit

SOUTHLAND Transportation is seeking dedicated Call Centre Agents to join our team! Call Centre Agents provide the highest quality care of our customers and communication to our drivers and other members of the team.

Part-time positions available; weekend availability required. Shifts fall between the hours of 5:00 am and midnight. On-Demand Transit operates 7 days per week, including holidays.

Knowledge and Skills Required:

  • Good communicator – fluent in reading, writing and spoken English
  • Ability to speak a second language an advantage
  • Confident, pleasant and welcoming disposition
  • Previous experience in a customer facing / customer service position
  • Computer literate and experienced with MS Office
  • Good problem-solving skills
  • Able to work on own initiative
  • High school diploma or general equivalency diploma (GED)
  • Experience in the transit/transportation industry a definite asset
  • Familiarity with routes, roadways, transit operations, etc.
  • Excellent communication skills
  • Strong organizational planning, multitasking and problem-solving skills

Principal Duties and Responsibilities:

  • Answer incoming telephone calls for bookings, enquiries and assistance
  • Add bookings on-line for customers without computer access
  • Answer customers' questions about service, booking system and vehicles
  • Liaise with Supervisor, drivers and other CSA’s to ensure a smooth and trouble-free operation
  • Provide information to the Supervisor to enable them to make decisions regarding service, load levels and service changes
  • Compile data on passenger numbers for each trip
  • Manage and log lost property items
  • Professionally deal with public, customer & staff inquiries and find diplomatic solutions for concerns
  • Monitor RideCo App to ensure functionality and performance
  • Perform daily audits of on-time performance
  • Ensure operating procedures are adhered to

Position Details:

The hourly rate for this position is $15.00 per hour to start, increasing to $18.00 per hour following the completion of training.