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Part Time Customer Service Jobs in Troy, IL (NOW HIRING)

Customer Service Rep

O Fallon, IL · On-site

$15 - $20.25/hr

We're looking for a Part-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

Customer Service Rep

O Fallon, IL

$15 - $20.25/hr

We're looking for a Part-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

Customer Service Representative

Belleville, IL · On-site

$15.50 - $21.25/hr

Store 4701347: 1001 E Main St, Belleville, Illinois 62220 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Shiloh, IL · On-site

$15 - $20.25/hr

Store 4701448: 1242 Thouvenot Ln, Shiloh, Illinois 62269 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Belleville, IL · On-site

$15.50 - $21.25/hr

Store 4701361: 300 S Green Mount Rd, Belleville, Illinois 62221 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want ...

Customer Service Representative

Shiloh, IL · On-site

$15 - $20.25/hr

Store 4701448: 1242 Thouvenot Ln, Shiloh, Illinois 62269 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Saint Ann, MO · On-site

$15 - $20.25/hr

Store 4701616: 10691 Saint Charles Rock Rd, Saint Ann, Missouri 63074 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want ...

Customer Service Representative

Belleville, IL · On-site

$15.50 - $21.25/hr

Store 4701347: 1001 E Main St, Belleville, Illinois 62220 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Belleville, IL · On-site

$15.50 - $21.25/hr

Store 4701347: 1001 E Main St, Belleville, Illinois 62220 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Saint Ann, MO · On-site

$15 - $20.25/hr

Store 4701616: 10691 Saint Charles Rock Rd, Saint Ann, Missouri 63074 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want ...

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Part Time Customer Service information

See Troy, IL salary details

$9

$17

$25

How much do part time customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for part time customer service in Troy, IL is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
What are the most commonly searched types of Customer Service jobs in Troy, IL? The most popular types of Customer Service jobs in Troy, IL are:
What cities near Troy, IL are hiring for Part Time Customer Service jobs? Cities near Troy, IL with the most Part Time Customer Service job openings:
Infographic showing various Part Time Customer Service job openings in Troy, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,417 per year, or $17.5 per hour.

Part Time - Customer Service Ambassador (CSA)

Hudson and Associates, LLC

Saint Louis, MO

Part-time

Re-posted 13 days ago


Job description

Customer Service Ambassador is responsible for educating and creating a welcoming atmosphere for customers and clients visiting Lambert International Airport in Saint Louis MO. Ambassadors will provide excellent customer service, to include greeting guest who visit the Information Booth or have questions at the airport, answering inbound calls, responding to inquiries, resolving complaints, troubleshooting any issues that are reported, and providing accurate information. This is a Part Time position

Principal Job Duties:

  • Greet customers in a friendly manner, is responsive and timely with correspondence and problem resolution, and display a caring attitude while working with guest.
  • Follow communication procedures, guidelines, scripts, and policies
  • Promote good customer relations by consistently providing premier customer service with a friendly demeanor, can-do attitude, and willingness to always help.
  • Adhere to standard responses when making and receiving calls and addressing routine inquiries.
  • Stay current on any airport information that may need to be relayed to customers.
  • Respond in a timely manner to all requests received in the email account.
  • Other related duties as assigned.
  • Complete all required paperwork and reports accurately.
  • Keep accurate records and document customer service actions and discussion.

Job Requirements

Education and Experience:

  • High School Diploma or its equivalency
  • Professional experience in customer service
  • 1-year customer service experience
  • Multi-lingual skills a plus
  • Proficient in Microsoft Office applications, including Excel, Word, Power Point, and Outlook.

Technical Skills:

  • Ability to communicate professionally and effectively
  • Strong time management and organizational skills
  • Computer knowledge and familiarity with Microsoft Windows and the ability to grasp customer service application (with training).
  • Great communication skills (verbal and written) with the ability to liaise at multiple levels
  • Ability to multi-task and prioritize
  • High level of accuracy
  • Ability to relate well with others and work in a team environment
  • Ability to work under pressure when required

Physical Requirements: Physical requirements include occasional lifting/carrying 25 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate office systems and equipment. Subject to sitting for extended periods to perform essential functions. Working conditions are inside with limited exposure to high noise levels.