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Part Time Customer Service Jobs in Franklin, IN (NOW HIRING)

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Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Store 4702294: 6402 W 10th St, Indianapolis, Indiana 46214 Shift Availability Evenings and Overnights Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

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Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

Store 4702278: 4624 Lafayette Rd, Indianapolis, Indiana 46254 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you ...

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Customer Service Representative

Greenwood, IN · On-site

$15.25 - $20.75/hr

Store 4702287: 1183 E Main St, Greenwood, Indiana 46143 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Store 4702293: 4841 N Pennsylvania St, Indianapolis, Indiana 46205 Shift Availability Days and Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

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All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Franklin, IN

Part Time Customer Service information

See Franklin, IN salary details

$9

$17

$25

How much do part time customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for part time customer service in Franklin, IN is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.57 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Franklin, IN?

The most popular types of Customer Service jobs in Franklin, IN are:

What are popular job titles related to Part Time Customer Service jobs in Franklin, IN?

For Part Time Customer Service jobs in Franklin, IN, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service jobs in Franklin, IN look for?

The top searched job categories for Part Time Customer Service jobs in Franklin, IN are:

What cities near Franklin, IN are hiring for Part Time Customer Service jobs?

Cities near Franklin, IN with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Franklin, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,616 per year, or $17.6 per hour.

Part Time Customer Service Associate

Gillman Home Center

Shelbyville, IN • On-site

$13.75 - $19/hr

Part-time

Re-posted 16 days ago

Job description

The Customer Service position is responsible for providing accurate product knowledge, quality and excellent customer service to customers.  This position will be scheduled 10-20 hours and should have open availability for days, evenings and weekends.
Essential Functions:
  • Provide excellent service to customers.
  • Treat all team members, vendors, and customers with courtesy and respect.
  • Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
  • Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.
  • Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.
  • Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions.
  • Responsible for making sure all products in the department are stocked properly.
  • Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork.
  • Complete cycle counts as required.
  • Update prices as assigned.
  • Opening and closing store as assigned.
  • Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
  • Always continue to make customers a priority while working your department.
  • Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
  • Help out in other departments as necessary.
  • Follow all company policies and procedures.
  • Other duties as assigned.
Supervisory Responsibility: This position does not currently manage any direct employees.
Work Competencies:
  • Customer Service
  • Teamwork
  • Attention to detail
  • Communication
Physical Demands:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
  • Prolonged periods of standing and walking throughout the day.
  • Must be able to lift up to 20 lbs at times.
Position Type and Expected Hours of Work:
This is a part-time position, scheduled 10-20 hrs/week. Days and hours of work vary. Must be available to work days, evenings and weekends.
Required Education and Experience:
  • High School Diploma or GED
  • 2+ years of customer service experience
  • 1+ years of retail job experience
  • 2+ years of product knowledge of items in assigned department
Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 

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