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Part Time Customer Service Assistant Jobs in Indiana

Tjx

Part Time Customer Service Supervisor

Richmond, IN

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active ...

Anytime Fitness

Operations & Customer Service Assistant

IN · On-site

$9 - $12/hr

We are looking for a reliable Club Operations Assistant to help keep our Anytime Fitness DeMotte ... Each day, you will spend 4 hours providing exceptional customer service and administrative support ...

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All JobsCustomer Service JobsPart Time Customer Service Assistant JobsPart Time Customer Service Assistant Jobs in Indiana

Part Time Customer Service Assistant information

What are some common challenges faced by part time customer service assistants, and how can they be managed effectively?

Part Time Customer Service Assistants often face challenges such as balancing workload during busy periods, adapting to varying customer personalities, and quickly learning company processes with limited training time. To manage these challenges, it's important to communicate openly with supervisors about your schedule and workload, make use of available training resources, and actively seek feedback from more experienced team members. Developing strong time-management and stress-reduction strategies can also help you remain effective and positive during peak hours.

What is the difference between Part Time Customer Service Assistant vs Part Time Retail Assistant?

AspectPart Time Customer Service AssistantPart Time Retail Assistant
CredentialsNone required, good communication skillsNone required, good communication skills
Work EnvironmentCustomer service counters, call centers, online supportRetail stores, shopping centers, supermarkets
Employer & IndustryCustomer service departments across various sectorsRetail industry, sales-focused environments
Search & Comparison IntentLooking for customer support roles, service jobsLooking for retail or sales roles

Both roles involve assisting customers and require strong communication skills. The main difference lies in the work environment: Customer Service Assistants typically work in support centers or online, while Retail Assistants work directly in stores. Employers and industry usage overlap, but the focus of each role varies between support and sales.

What is a part time customer service assistant?

Part time customer service assistants are employees who work fewer hours than full-time staff, typically providing support to customers by answering questions, resolving issues, and ensuring a positive experience. They may work in various settings, such as retail stores, call centers, or online platforms. Their main responsibilities include handling customer inquiries, processing transactions, and addressing complaints, often working flexible shifts that can include evenings or weekends. This role is ideal for individuals seeking work-life balance or supplementary income.

What are the key skills and qualifications needed to thrive as a part time customer service assistant?

To thrive as a Part Time Customer Service Assistant, you need strong communication skills, problem-solving abilities, and a basic educational background such as a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and telephone systems is often required. Patience, active listening, and a friendly demeanor help set candidates apart in providing excellent service. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company reputation.
What cities in Indiana are hiring for Part Time Customer Service Assistant jobs? Cities in Indiana with the most Part Time Customer Service Assistant job openings:
Part Time Customer Service Assistant jobs near you
Infographic showing various Part Time Customer Service Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Part Time Customer Service Associate

Gillman Home Center

Shelbyville, IN • On-site

$13.75 - $19/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

The Customer Service position is responsible for providing accurate product knowledge, quality and excellent customer service to customers. This position will be scheduled 10-20 hours and should have open availability for days, evenings and weekends.
Essential Functions:
  • Provide excellent service to customers.
  • Treat all team members, vendors, and customers with courtesy and respect.
  • Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
  • Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.
  • Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.
  • Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions.
  • Responsible for making sure all products in the department are stocked properly.
  • Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork.
  • Complete cycle counts as required.
  • Update prices as assigned.
  • Opening and closing store as assigned.
  • Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
  • Always continue to make customers a priority while working your department.
  • Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
  • Help out in other departments as necessary.
  • Follow all company policies and procedures.
  • Other duties as assigned.
Supervisory Responsibility: This position does not currently manage any direct employees.
Work Competencies:
  • Customer Service
  • Teamwork
  • Attention to detail
  • Communication
Physical Demands:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
  • Prolonged periods of standing and walking throughout the day.
  • Must be able to lift up to 20 lbs at times.
Position Type and Expected Hours of Work:
This is a part-time position, scheduled 10-20 hrs/week. Days and hours of work vary. Must be available to work days, evenings and weekends.
Required Education and Experience:
  • High School Diploma or GED
  • 2+ years of customer service experience
  • 1+ years of retail job experience
  • 2+ years of product knowledge of items in assigned department
Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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