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Part Time Csr Jobs in Massachusetts (NOW HIRING)

Customer Service Representative

Greenfield, MA · On-site

$14.75 - $20.25/hr

Store 4707510: 223 Mohawk Tr, Greenfield, Massachusetts 01301 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Salem, MA · On-site

$17.50 - $23.75/hr

Store 4707502: 323 Highland Ave, Salem, Massachusetts 01970 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Amesbury, MA

$17.25 - $23.50/hr

Store 4707501: 24 Rocky Hill Rd, Amesbury, Massachusetts 01913 Shift Availability Days and Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Customer Service Representative

Salem, MA · On-site

$17.50 - $23.75/hr

Store 4707502: 323 Highland Ave, Salem, Massachusetts 01970 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Greenfield, MA · On-site

$14.75 - $20.25/hr

Store 4707510: 223 Mohawk Tr, Greenfield, Massachusetts 01301 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Assonet, MA

$16 - $21.75/hr

Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

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Showing results 1-20

Part Time Csr information

See Massachusetts salary details

$10

$20

$29

How much do part time csr jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for part time csr in Massachusetts is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Part Time Csr vs Part Time Customer Service Representative?

AspectPart Time CsrPart Time Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online support
Industry UsageCommon in retail, telecom, bankingCommon in retail, telecom, banking
Search & Comparison IntentYesYes

Both roles involve assisting customers, often in similar environments like call centers or retail. The main difference lies in terminology; "Part Time Csr" is a shorthand for Customer Service Representative, emphasizing part-time work. They typically require similar skills and credentials, making them interchangeable in many contexts.

How does a part time CSR typically collaborate with full-time team members to ensure consistent customer support?

Part-time Customer Service Representatives (CSRs) usually work closely with full-time staff by participating in regular team meetings, utilizing shared communication tools, and following standardized procedures to maintain consistency in customer interactions. They often receive updates on ongoing issues, promotions, or policy changes through internal platforms or handovers. Effective collaboration ensures that customers receive seamless support regardless of which representative handles their inquiry, and part-time CSRs are encouraged to proactively communicate any unique challenges or feedback to the broader team.

What is a part time CSR?

Part Time CSRs, or Customer Service Representatives, are professionals who work reduced hours—typically less than 35 hours per week—handling customer inquiries, complaints, and support requests via phone, email, chat, or in person. Their responsibilities often include resolving issues, providing product or service information, processing orders, and maintaining customer satisfaction. Part-time CSRs may work flexible hours, including evenings and weekends, to accommodate business needs. This role is common in call centers, retail stores, and companies with dedicated customer support teams.

What are the key skills and qualifications needed to thrive as a part time CSR, and why are they important?

To thrive as a Part Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office tools is often required. Patience, active listening, and a positive attitude help you stand out in providing excellent customer experiences. These skills and qualities are crucial for efficiently resolving customer issues, ensuring satisfaction, and representing the company well.

What are the most commonly searched types of Csr jobs in Massachusetts?

The most popular types of Csr jobs in Massachusetts are:

Infographic showing various Part Time Csr job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Part Time Customer Service Representative

Dependable Cleaners

Hanover, MA • On-site

$17 - $18.50/hr

Part-time

Retirement, PTO

Re-posted 7 days ago


Job description

Job Summary:
Dependable Cleaners is seeking friendly Part Time Customer Service Representatives (CSRs) to join our team in Hanover. The ideal candidates will have experience in cash handling, in-person customer service, and possess excellent communication skills. CSRs will welcome customers, handle transactions accurately, and ensure customers feel valued and cared for.
Compensation and Benefits:
- Starting pay of $17.00-$18.50+ per hour (plus 120-day review)
- PTO as well as 401(k) options
- Employee Recognition and Incentive Programs
- Training and opportunities for career growth
- Employee discount
Qualifications:
- Previous experience in a customer service role
- Strong communication skills and a client-oriented approach
- Attention to detail and quick problem-solving abilities
- Cash handling experience is a plus
- Flexibility in schedule, including availability on Saturdays
Dependable Cleaners, a family-owned business, has been serving the South Shore area for over 70 years, with a commitment to quality clothing care and community engagement. Follow us on social media platforms for updates and testimonials.