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Description

Red Onion Cashier (Part-time)

FLSA Classification: Part-time, Non-Exempt

The Country Music Hall of Fame and Museum, Food & Beverage Department

Company Overview:   Accredited by the American Alliance of Museums, the Country Music Hall of Fame and Museum has been called the "Smithsonian of country music," celebrated for its broad cultural impact, educational mission, and unrivaled collection of historically important artifacts. Chartered by the state of Tennessee in 1964, the Museum is a 501(c)(3) nonprofit, educational organization that documents and interprets the history of country music. The Museum collects objects and archival materials that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. 

First opened in 1967 on Nashville's Music Row, the Country Music Hall of Fame and Museum launched its current downtown location in 2001. In 2014, the Museum unveiled a $100 million expansion that doubled its footprint. The Museum now encompasses 350,000 square feet of exhibition galleries, archival storage, retail stores, and event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Dolly Parton, Elvis Presley, and many others recorded. In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and families, and dedicated performance spaces in the CMA Theater and Ford Theater, both of which regularly host nationally recognized live music and cultural events.

In 2024, the Museum was awarded the prestigious National Medal of Arts by President Joe Biden. The medal is the highest award given to artists and arts institutions by the United States government. The White House Citation, which accompanied the medal, recognized the Museum's work, which "preserves history, honors giants of the genre, and inspires future generations to write their own songs about the American story."

Departmental Overview: Red Onion is a Grab-n-Go quick service restaurant that is in the lobby area of the Country Music Hall of Fame. This position reports to the Restaurant and Banquet Manager (Restaurant Manager). Hours of Operation are 9am-5pm every day.

Position Overview: It will be the cashier's responsibility to create a positive guest experience and maintain the Red Onion in a clean and orderly fashion, while adhering to applicable codes and guidelines. The Red Onion Cashier will be an employee who is paid an hourly wage in addition to receiving tips from customers at the bar.

Specific Job Duties: 

• Communicate daily food/beverage specials to the guests consistently.
• Look for an opportunity to make recommendations and upsell the products.
• Increase guest satisfaction and average revenue per check
• Provide bar patrons with excellent experience by using exemplary customer service skills. 
• Possesses the ability to operate a register and be responsible for balancing the drawer, proper cash handling, and daily deposits. 
• Adhere to company Opening/Closing procedures. Report to work in a timely fashion, dressing neatly and in company uniform. 
• Help to maintain standards of health code, as well as always maintain bar and dining room appearance.
• Complete tasks as delegated by Management staff.

Requirements

 Minimum Requirements:

• High School Diploma
• Flexible availability to accommodate opening/closing shifts as well as weekends and holidays.
• Strong communication skills a must

Preferred Qualifications:

• Previous experience in the hospitality industry a plus, but we are willing to train the candidate with the right attitude and desires.
• Current ABC license, in the State of Tennessee is required.

Key Qualifications (Knowledge, Skills & Abilities):  

• Be polite, positive, welcoming, and enthusiastic in serving customers. 
• Be patient and able to handle multiple tasks during each shift. 
• Ability to multitask and resolve problems.
• Upbeat and energetic
• Team player
• This job will require working with the public and staff members.

Conditions of Employment:

• Must be able to work a flexible schedule including weekends, evenings, and some holidays.
• Must be able to lift 50lbs.
• Potential to lead to Fulltime later.
• Shifts vary, but typically from 8am-6pm

Notes to Applicant:

The Country Music Hall of Fame and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame and Museum does not tolerate discrimination or harassment based on any of these characteristics. 

We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-Verify processes, as required for position.

Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application. 

Please upload a resume and cover letter when applying for the position.

Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers