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Part Time Chat Jobs in Monroe, MI (NOW HIRING)

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Part Time Chat information

What are the typical challenges faced by part time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What is a part time chat job?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as a part time chat support agent?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What are the most commonly searched types of Chat jobs in Monroe, MI? The most popular types of Chat jobs in Monroe, MI are:
What job categories do people searching Part Time Chat jobs in Monroe, MI look for? The top searched job categories for Part Time Chat jobs in Monroe, MI are:
What cities near Monroe, MI are hiring for Part Time Chat jobs? Cities near Monroe, MI with the most Part Time Chat job openings:
Part Time Chat jobs near you

Remote Accountant (Part-Time)

Supporting Strategies

Ann Arbor, MI • On-site, Remote

$32 - $35/hr

Part-time

Re-posted 19 days ago

Job description

Are you an experienced accounting professional who would love a work-from-home position? Would you enjoy using your accounting expertise to remotely help businesses thrive and support multiple clients without having a draining tax season, all from the comfort of your own home office?
If you're interested in working part time during traditional daytime business hours (8:00 am - 5:00 pm EST, CST, MST, or PST), then we may have the perfect opportunity for you!
What We Do...
Since 2004, we have been empowering business owners by taking bookkeeping and operational support functions off their plates allowing them to focus on their core business. Supporting Strategies' experienced professionals use our cutting-edge cloud-based platform, virtual infrastructure, and proven process to deliver a suite of outsourced transactional, full-cycle accounting services.
Supporting Strategies has over 100 offices throughout the U.S. and is continuing to grow rapidly! This momentum has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance as well as the strength of a network community of over 800 employees nationwide.
What You'll Do...
The responsibilities associated with this role are organized into areas that are very important to Supporting Strategies as an organization. We have purposely chosen the word "delight" when defining these responsibilities because it appropriately captures how passionate we are about these initiatives, and we naturally hope you will share in our sentiment. Your day-to-day will shift as you grow in the organization and into your role; but you can expect to work directly with clients, discover and implement software, manage and document our internal workflow and provide guidance to your clients.
Client Delight - Building Great Client Relationships
  • Provide exceptional accounting and operational service to our clients.
  • Demonstrate a thorough understanding of professional accounting and bookkeeping practices.
  • Support client onboarding process for all assigned client engagements in accordance with defined process.
  • Execute, as applicable, processes related to accounts payable and accounts receivable management, bookkeeping entries, closing the books monthly as well as preparing financial reporting and analysis.
  • Collaborate with your manager and other Associates on your team to ensure all clients are delighted with our services through timely and effective communication.
  • Manage day-to-day relationships with clients while performing within established processes and budget parameters.
  • Identify and recommend to your manager areas where Supporting Strategies may be able to provide additional services or tools to drive additional client value and efficiency.

Team Delight - Creating a Satisfying & Collaborative Virtual Environment
  • Participate in recurring team and one-on-one video check-in meetings to ensure you are aligned for success.
  • Confidence in learning and embracing new technology to solve client issues.
  • Embrace coaching and feedback provided by your manager and implement changes as needed to help meet team and client goals.

What You've Done...
  • A minimum of a bachelor's degree in Accounting, Finance, or Business.
  • 5+ years of full-cycle accounting experience (e.g accounts payable, accounts receivable, closing books monthly and preparing financial reporting and analysis).
  • 1+ years of transactional accounting experience using QuickBooks or NetSuite
  • Experience in a multi-client environment highly preferred.
  • Capacity and commitment to work during business hours (8:00 am - 5:00 pm EST, CST, MST, or PST).
  • Managed day-to-day relationships with clients while performing within established processes and budget parameters.
  • Exhibited a passion for and sense of personal satisfaction in delighting clients and helping businesses succeed.
  • Commitment to maintain the highest level of confidentiality while working with client data.

IND1
Pay range
Pay Range
$32-$35 USD
As online scams are rampant, don't fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat.
Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but isbuilt upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.

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