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Part Time Chat Jobs in Logan, UT (NOW HIRING)

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Part Time Chat information

What are the typical challenges faced by part time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What is a part time chat job?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as a part time chat support agent?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What are the most commonly searched types of Chat jobs in Logan, UT? The most popular types of Chat jobs in Logan, UT are:
What job categories do people searching Part Time Chat jobs in Logan, UT look for? The top searched job categories for Part Time Chat jobs in Logan, UT are:
What cities near Logan, UT are hiring for Part Time Chat jobs? Cities near Logan, UT with the most Part Time Chat job openings:
Part Time Chat jobs near you

Customer Service Representative

Al's Sporting Goods

Logan, UT • On-site

$13 - $16/hr

Part-time

Re-posted 2 days ago

Al's Sporting Goods rating

5.4

Company rating: 5.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

530th of 731 rated retailers

Job description

We are seeking part-time, friendly, customer-focused individuals to join our Internet Customer Service team at our Logan Corporate Office. In this role, you will be a key point of contact for our online customers, helping ensure a positive and smooth experience with every interaction.
As a Customer Service Representative, you will assist customers with placing online orders, resolving payment or checkout issues, and providing accurate updates on order status. You will communicate with customers via phone, email, and online channels while working closely with internal teams to provide timely and effective support.
The ideal candidate has strong verbal and written communication skills, a positive attitude, and a genuine commitment to excellent customer service. You should be comfortable multitasking in a fast-paced environment and enjoy helping customers solve problems in a professional and friendly way.
Key Responsibilities
  • Provide friendly, professional, and solution-oriented customer service.
  • Respond to customer inquiries via phone, email, and chat, including inbound and outbound calls.
  • Assist customers with placing, modifying, and tracking online orders.
  • Troubleshoot payment, checkout, and order-related issues.
  • Communicate order status, shipping updates, and delivery information clearly and accurately.
  • File and manage shipping claims with UPS and USPS.
  • Use internal systems and tools to efficiently support customer needs.
  • Accurately document all customer interactions and resolutions.
  • Collaborate with internal teams to resolve issues in a timely manner.

Qualifications
Required
  • Strong verbal and written communication skills with a professional tone.
  • Customer-focused mindset with a positive, solution-oriented attitude.
  • Ability to remain calm, composed, and professional under pressure.
  • Strong attention to detail, organization, and accuracy.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proactive work ethic with the ability to work independently and as part of a team.
  • Comfortable using computers, online systems, and navigating multiple platforms/screens.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work a rotating Saturday schedule.
  • Team-oriented, adaptable, and collaborative approach to work.

Work Environment & Schedule
  • In-office only position at our Logan Corporate Office.
  • Monday-Saturday availability, shifts between 8:00 AM-9:00 PM (Part-time, 18-29 hours per week).

Helpful
  • Previous customer service, retail, or e-commerce experience.
  • Experience with order processing, shipping, or online customer support.
  • Familiarity with platforms such as Amazon Seller Central or similar systems.
  • Experience handling customer inquiries via phone, email, or chat.
  • Spanish language proficiency is a plus.

Job Onsite
Part-Time
    • What is the schedule for this job?
    • This position offers Part-Time opportunities.
      Part-Time employees must have Monday-Saturday availability, with shifts scheduled between 8:00 AM and 9:00 PM, working 18-29 hours per week. Saturday and holiday availability are required.
      Must be available to work from October through January 2; extended vacations will not be approved during this period.
    • What is the pay for this job?
    • $13-$16 per hour, depending on experience.
    • For questions or more information contact Tynan Dutson at tynan@als.com

    • What Al's Sporting Goods employees say

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