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Part Time Chat Jobs in Kankakee, IL (NOW HIRING)

Music Library Time Type: Part time FLSA Status: Non-Exempt Summary: TheMusic Library Student ... The student assistantorganizes theMusicLibrary's collections, answers phoneand chat inquiries, and ...

Library Aide

Campus, IL · On-site

$13.75 - $16.25/hr

No Standard Hours per Week 19 Full Time or Part Time? Part Time Shift Day Work Schedule Summary ... chat or email questions, assisting with software applications, checking out materials, and ...

Library Aide

Campus, IL · On-site

$13.75 - $16.25/hr

No Standard Hours per Week 19 Full Time or Part Time? Part Time Shift Day Work Schedule Summary ... chat or email questions, assisting with software applications, checking out materials, and ...

Library Aide

Campus, IL · On-site

$13.75 - $16.25/hr

No Standard Hours per Week 19 Full Time or Part Time? Part Time Shift Day Work Schedule Summary ... chat or email questions, assisting with software applications, checking out materials, and ...

Part Time Chat information

What are the typical challenges faced by part time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What is a part time chat job?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as a part time chat support agent?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What are the most commonly searched types of Chat jobs in Kankakee, IL? The most popular types of Chat jobs in Kankakee, IL are:
What are popular job titles related to Part Time Chat jobs in Kankakee, IL? For Part Time Chat jobs in Kankakee, IL, the most frequently searched job titles are:
What job categories do people searching Part Time Chat jobs in Kankakee, IL look for? The top searched job categories for Part Time Chat jobs in Kankakee, IL are:
What cities near Kankakee, IL are hiring for Part Time Chat jobs? Cities near Kankakee, IL with the most Part Time Chat job openings:
Infographic showing various Part Time Chat job openings in Kankakee, IL as of August 2026, with employment types broken down into 56% Full Time, 6% Part Time, 1% Temporary, and 37% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Music Library Assistant (Student)

American

Campus, IL • On-site

$18.40/hr

Part-time

Posted 7 days ago


Job description

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log intoyour employee Workday accountand select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department:

Music Library

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

TheMusic Library Student Assistantsupports the operations of theMusic Libraryat theborrowingdesk. The student assistantorganizes theMusicLibrary's collections, answers phoneand chat inquiries, and provides preliminary referenceassistanceto patrons at the borrowing desk. The incumbentwillalsoassistwith special projectsdesigned to improve awareness of and access to theLibrary'scollections.

Essential Functions:

  • Checkinglibrary materialsin andoutand shelving them appropriately.

  • Assistingpatrons in the use of resources such assearching theLibrary'scatalogand music-specific databases.

  • Troubleshooting computers, audio equipment,copier,and other AV equipment.

  • Providing patrons with the status of materials requested.

  • Complete other duties at the discretion of management.

  • Curating social media profiles.

  • Inventory.

  • Event productionassistance.

  • Archival work.

Position Type/Expected Hours of Work:

  • Part-time.

  • 10 hours per week.

Salary Range:

  • $18.40 per hour.

Required Education and Experience:

  • High school diploma or its equivalent.

  • Enrolled American University student inFall2026.

  • Excellent customer service, organization, communication, andproblem-solvingskills.

  • Demonstrated interpersonal skills and the ability to work independentlyunder minimal supervision.

  • Strong attention to detailand the ability toprioritize and multi-taskin a fast-paced environment.

  • Some knowledgeofvarious genres ofmusic,experience with socialmediaandgood workethic.

Preferred Education and Experience:

  • Familiarity with the Library of Congress call number system, and some experiencetroubleshooting Mac and PCcomputers.

  • Students in the Department of Performing Artsor withthe ability to read musicare desirable.

  • Availability on Mondays and/or Thursdays between1-5:30PM is preferred.

Additional Eligibility Qualifications:

  • It is highly recommended that a cover letter and resume besubmittedas attachments to the online application.

Other Details

  • This position is available only to enrolled American University students.

  • Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  • American University is an E-Verify employer.

  • Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log intoWorkdayand select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, emailtheworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.