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Part Time Chat Jobs in Durham, NC (NOW HIRING)

McDonald's

Night Shift

Knightdale, NC · On-site

$12/hr

If you're looking for a part-time job that supports your full-time ambition, you've come to the ... So what does a member of our Crew Team get to do?? • Chat with customers and help them download ...

McDonald's

Sunday crew

Knightdale, NC · On-site

$12/hr

If you're looking for a part-time job that supports your full-time ambition, you've come to the ... So what does a member of our Crew Team get to do?? • Chat with customers and help them download ...

KACE

Linguist - (Urban English)

Cary, NC · On-site

$28.73/hr

This is an asneeded, parttime essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

All JobsChat JobsPart Time Chat JobsPart Time Chat Jobs in Durham, NC

Part Time Chat information

See Durham, NC salary details

$8

$17

$33

How much do part time chat jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time chat in Durham, NC is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.14 and $18.55 per hour, depending on experience, location, and employer.

What is a part time chat job?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as a part time chat support agent?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What are the typical challenges faced by part time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

How do you become a part time chat agent?

To become a part-time chat agent, you typically need to apply through company websites or job boards, meet minimum age and language requirements, and have good communication skills. Some roles may require prior customer service experience or familiarity with chat platforms and tools. Training is often provided to familiarize new agents with company policies and procedures.

What are the most commonly searched types of Chat jobs in Durham, NC?

The most popular types of Chat jobs in Durham, NC are:

What are popular job titles related to Part Time Chat jobs in Durham, NC?

For Part Time Chat jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Part Time Chat jobs in Durham, NC look for?

The top searched job categories for Part Time Chat jobs in Durham, NC are:

What cities near Durham, NC are hiring for Part Time Chat jobs?

Cities near Durham, NC with the most Part Time Chat job openings:

Part Time Chat jobs near you
Infographic showing various Part Time Chat job openings in Durham, NC as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,379 per year, or $17.5 per hour.

Part Time Warranty Coordinator

Carrier Sales & Distribution LLC

Knightdale, NC • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Warranty Coordinator- HVAC Products | Carrier Enterprise| Carrolton-Texas or Raleigh -NC
Introduction:
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Warranty Advocate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.
Company Website:
www.carrierenterprise.com
Objective:
The Warranty Claim Specialist will be responsible for handling warranty-related inquiries and claims through chat, email, and phone support. The ideal candidate will possess excellent communication skills, attention to detail, and a strong commitment to providing outstanding customer service.
Key Responsibilities:
  • Respond promptly and professionally to customer inquiries regarding warranty claims via chat, email, and phone.
  • Assist customers in understanding their warranty coverage, terms, and conditions.
  • Process warranty claims efficiently, ensuring timely and accurate resolution.
  • Maintain detailed and accurate records of all customer interactions and claims in the CRM (Salesforce) system.
  • Provide customers with updates on the status of their warranty claims.
  • Collaborate with internal departments, such as technical support and logistics, to resolve customer issues.
  • Escalate complex or unresolved issues to the appropriate team members or supervisors.
  • Gather and document customer feedback to help improve products and services.
  • Stay informed about company products, services, and warranty policies.
  • Achieve or exceed performance metrics, including response time, resolution time, and customer satisfaction scores.

Qualifications:
  • High school diploma or equivalent; college degree preferred.
  • Previous experience in customer service roles using various channels, such as Live Chat, Phones, and email. 3 years' warranty experience preferred, but not required.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to handle high-stress situations and manage multiple tasks simultaneously
  • Ability to thrive in a remote or office environment while demonstrating schedule flexibility to accommodate evolving business needs.

Preferred Qualifications:
  • Knowledge of ServiceBench
  • Knowledge of Salesforce
  • Experience working with general contractors in a B2B environment
  • Bi-lingual (English/Spanish)

Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Qualifications:
  • High school diploma or equivalent; college degree preferred.
  • Previous experience in customer service roles using various channels, such as Live Chat, Phones, and email. 3 years' warranty experience preferred, but not required.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to handle high-stress situations and manage multiple tasks simultaneously
  • Ability to thrive in a remote or office environment while demonstrating schedule flexibility to accommodate evolving business needs.

Apply